Fix Auto Skokie/ Nick & Ernie's, Inc.

4.8 (5,580reviews)
97%
8015 N. Lawndale,  Skokie,  IL  60076
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Shop AssistantSparkles

In operation 59 years, 40 years at this location.

Here at Nick & Ernie's Auto Works Fix Auto Skokie , we work hard to ensure our customer's satisfaction. We have been in business for over 40 years and we use only the highest quality parts available.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Ford
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Honda
I-Car
Rivian Fleet – Vans
Subaru
Tesla

Reviews (5,580)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond. Communication stands out as a major strength, with customers appreciating proactive text and phone updates throughout the repair process. Timeliness is frequently highlighted, with numerous vehicles completed ahead of schedule. Complimentary interior and exterior cleaning surprised and delighted many customers. A few customers noted areas for improvement, including occasional delays, inconsistent communication early in the process, and isolated quality concerns such as color matching or minor unfinished items, all drawn directly from customer comments.
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"... grateful to have worked with the team at Nick and Ernie. Everyone was professional, responsive, and incredibly efficient. I received clear communication every step of the ..." Read more
"... estimates and they can Ernies was on the lower side. They did a phenomenal job of keeping me up-to-date on the status. When I went to pick up the car, the trim color was ..." Read more
"The work was done quickly, effectively and professionally. The repairs are well done, and as a bonus my car ..." Read more
"Perfect repair! Excellent service and personnel!!"
"... establishment. This is the way it is supposed to be done. Turning a inconvenient situation into a pleasant experience." Read more
"It was ready early"
"... on fixing the car. It came back looking like new. Was ready sooner than expected. I totally recommend them." Read more
"Job done perfectly and ahead of schedule"
"It was ready 4 days early."
"... that is evident by the automotive staff And when the repair estimate says it'll be ready on the 14th. And it's ready on the eighth, is why I will always be a loyal customer to this ..." Read more
"Yes, theyre extremely communicative"
"... before, your staff was professional and pleasant. I appreciated the texts that I received informing me of the status of the repair. My car was clean and you guys even ..." Read more
"Right on schedule, communicated with me throughout the entire process"
"... Thursday. The car looked great when I picked it up. The people are conscientious and kept me posted as to the progress." Read more
"Great communication. I was updated every step of the way."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Amazing customer service knew exactly how to fix the problem and didn’t overcharge me at all, in fact they fix the problem on one of my cars and didn’t even charge me

Customer Service

Returned Clean

Likely to Recommend

I would not go anywhere else

Repair Quality

If you are looking for the best place to bring you vehicle you dont need to look any further. This place by far is the best shop we have worked with. Everyone from the owner down is very professional and willing to help.

Customer Service

Returned Clean

Likely to Recommend

I’m happy to recommend a friend for service

Repair Quality

Customer Service

Returned Clean

My Experience

Great price and super nice staff! Thanks Isle, Brenda, Victor (manager), Chad and nice ladies who took us to our cars (for both our Lexus and Honda). Take care all! - Chai

My Experience

Ernie always makes sure that everything is done well

My Experience

Absolutely 💯 made a customer for life... loved the tracker and the whole process was seamless and easy. On top of the fact that everyone I came into contact with was exceptionally nice. Excellent customer service and professional service all around. My car has never looked or driven better! Will recommend to everyone 👍

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Repair Quality

Customer Service

Wonderful job

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

Terrific service! Thank you!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Both the cost and the time were significantly more than quoted.

Likely to Recommend

They are my go to for any auto bodywork. I will need in the future.

Repair Quality

My car has a matte finish. Several places I contacted won’t work on it. Several places didn’t even realize it had a matte finish. Two places that won’t work on it recommended Nick and Ernie’s. I got four estimates and they can Ernie’s was on the lower side. They did a phenomenal job of keeping me up-to-date on the status. When I went to pick up the car, the trim color was matching the car instead of the rest of the trim, which was an easy mistake. They were embarrassed about it and rectified it by the next day. I wouldn’t have noticed it, but my wife has an eagle eye. They are might go to for any auto bodywork. I will need in the future. Top-notch.

Customer Service

My car has a matte finish. Several places I contacted won’t work on it. Several places didn’t even realize it had a matte finish. Two places that won’t work on it recommended Nick and Ernie’s. I got four estimates and they can Ernie’s was on the lower side. They did a phenomenal job of keeping me up-to-date on the status. When I went to pick up the car, the trim color was matching the car instead of the rest of the trim, which was an easy mistake. They were embarrassed about it and rectified it by the next day. I wouldn’t have noticed it, but my wife has an eagle eye. They are might go to for any auto bodywork. I will need in the future. Top-notch.

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

They promised me that my car would be fully repaired within a week and it was. The company issues daily updates that are very helpful. They streamline payment from your insurer. The office crew is polite, patient, and pleasant. They'll help you line up a tental! Total service!

Likely to Recommend

Professional service, quality work, timely finish.

Repair Quality

Car sounds good as new...

Customer Service

Service associates are pleasant and reassuring. They make the insurance paperwork a breeze

Returned Clean

My Experience

This is the best staff I’ve ever dealt with! They were patient, friendly, and guided me through the entire process step by step, making everything easy and stress-free. The rental process was a breeze. I would highly recommend this place to my friends and family if they ever need any repairs. They even washed and cleaned my car before returning it to me, which was an amazing surprise. Excellent service from start to finish!

My Experience

Likely to Recommend

Repair Quality

Great job on fixing the car. It came back looking like new. Was ready sooner than expected. I totally recommend them.

Customer Service

Everyone I dealt with was very helpful and accommodating

Returned Clean