Fix Auto Tacoma South

4.9 (1,296reviews)
97%
3845 S Warner St,  Tacoma,  WA  98409
Bot
Shop AssistantSparkles

In operation 36 years.

Fix Auto's job is to remove the hassles associated with an accident. Our simplified claims process with your insurer, our quality commitment and the Fix Auto guarantee all combine to ensure your peace of mind. Anywhere you see our sign, you’ll find the impeccable standard of quality that has made our name. Just ask your insurance company.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 10:00 am - 2:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Jeep
Ram
Subaru

Reviews (1,296)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as flawless and restoring vehicles to like-new condition. The team receives high marks for professionalism, friendliness, and genuine care. Communication stands out as a major strength, with customers appreciating frequent updates throughout the repair process, transparency on timelines and pricing, and proactive coordination with insurance companies. Timeliness is another highlight, as many customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor issues such as parts delays or isolated damage concerns, but these were noted as exceptions and largely resolved to satisfaction. Overall, the shop is widely recommended for its trustworthy, customer-focused approach.
Select to learn more
"Excellent communication, top notch bodywork, seamless integration with my car insurance company, and super fast service!!"
"The side that was repaired looks brand new."
"Amazing service, they were able to take care of my car in such a fast and efficient manner. The price for service was exceptional. And they ..." Read more
"Great repair job, awesome staff. thank you,"
"Great work by the team. Repaired ahead of schedule. Very satisfied with the work. Thank you."
"Ready days before i expected"
"Ready before estimated!"
"Fixed up my car a lot quicker than I anticipated and the repair quality was amazing as well"
"Vehicle looks great! Thanks for getting done before the promise time!"
"... the office and the repairs to my car were perfect. The communication was continuous and clear. I would highly recommend Fix Auto." Read more
"... repaired, I can come back and they'll take care of it. I appreciate how communicative and friendly they were throughout the entire process. I would definitely ..." Read more
"... me updated throughout the entire process and were transparent about the pricing, expected completion time, and everything else along the way. I highly recommend ..." Read more
"... place to get repairs! Everyone communicated well and frequently kept me updated on the insurance, rental car timeline, and repair timeline and cost. I would definitely ..." Read more
"... accident. They were extremely timely and efficient. Easy to communicate with and gave frequent updates whether things had or hadnt changed. I had a little ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

More proactive communication about the status of the work along the way would have made it a 10.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing staff all around here. From the expert front office staff to the technicians. I had a really pleasant experience with these guys. I 100% recommend.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The customer service & communication was excellent from Will on down, thank you all. Mike would be proud of how the shop is being run!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Cat looks great. Everyone was incredibly helpful and friendly. 10/10 will recommend.

Likely to Recommend

I recommend them 10/10

Repair Quality

They really took care of me and my car. It came back cleaner than I left it.

Customer Service

Excellent communication. Everyone was very nice and helpful.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Your company does good work

Customer Service

Returned Clean

My Experience

The team was professional and kind throughout the process of getting our car fixed. Communicated well of any delays. The car looks brand new after they’re are finished!

Likely to Recommend

Repair Quality

My experience with Fix Auto has been Top Shelf !! They are a very good team and Very Professional and followed thru on a Great repair

Customer Service

Everyone has been very easy to understand and I was treated very kind!

Returned Clean

Likely to Recommend

Repair Quality

The best customer service! Helped me out so much and did everything to fix my car. Didn't give up. Thank you!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Communication was excellent

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They communicated well with me and always kept me up to date with the repairs. All the staff is there very friendly and helpful

Likely to Recommend

Repair Quality

great service

Customer Service

Returned Clean

My Experience

The team was awesome and communicated everything within a reasonable time frame and finished quickly. My repair turned out beautiful.

Likely to Recommend

Repair Quality

They were very efficient&explained the process at different points in the process.

Customer Service

They were quite helpful through the entire process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean