Fix Auto Vallejo

5.0 (861reviews)
100%
187 Couch St,  Vallejo,  CA  94590
Bot
Shop AssistantSparkles

In operation 26 years, 18 years at this location.

Fix Auto Vallejo, formally known as Rose's Collision Repair, has been in business for over 20 years. We pride ourselves on our workmanship and ability to bring high quality repairs to our customers. We go the extra mile to make sure every customer is taken care of and answer all of their questions or concerns to make the repair process as easy as possible. We continuously communicate with customers regarding vehicle status and keep them updated regarding each step of the repair process via email or by phone.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (861)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very helpful and kept me informed during the whole process.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good quality work! Excellent customer service!! Always kept me informed about what was going on with my vehicle! Thank you for amazing service, will definitely recommend this collision shop to everyone.

Likely to Recommend

Repair Quality

My car looked like nothing ever happened

Customer Service

Shop staff are amazing and always kept me in the loop

Returned Clean

Likely to Recommend

Repair Quality

Great work and great people!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Great service

Repair Quality

Car looks great!!!!

Customer Service

Very friendly staff. They keep me informed of everything.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The girls at the front were super nice and attentive. They kept me updated all along the way.

Returned Clean

Likely to Recommend

Read comments provided.

Repair Quality

Due to extensive front end damage from accident, front wheel alignment should have been done. When I asked I received frivolous explanation of why it was not needed. However, when picking up my car, was told that back tire was not in alignment. Shocked I asked was the car safe to drive. Received flippant response, " I am not a mechanic". If that is the case why was my car held for close to 2 weeks and no one bothered to provide that vital information to me?

Customer Service

Lack of communication is the number one issue. Failure for the shop to provide me vital information and their failure to keep me informed.

Likely to Recommend

Definitely would recommend!

Repair Quality

Looks great!

Customer Service

The shop did great work and kept me updated on status during the process. Staff was very friendly!

Likely to Recommend

Repair Quality

Great staff great work very pleased

Customer Service

Awesome

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair facility kept me in the loop the entire duration my vehicle was there from start to finish. Quality work, knowledgeable and communicated with me every step of the way. 10/10 recommend!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Excellent job done. I would recommend anyone to have their vehicle fixed here.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Thank you so much , I am very happy with the results…