Airport Paint and Body - Florence

4.9 (413reviews)
99%
9175 Brookfield Ct,  Florence,  KY  41042

In operation 21 years, 5 years at this location.

Were you involved in an automobile accident that damaged your bumper or headlights? Get the collision repairs and painting services you need by bringing your vehicle to Airport Paint & Body. With over 3 generations of auto repair experience, trust our I-CAR certified technicians to handle all your collision repair needs. From perfect color matching and paintless dent repairs to auto detailing and routine maintenance, our technicians have the knowledge, skill, and equipment to take care of any auto repair request. Regardless of whether you drive a domestic or foreign automobile, we use Chief Technology Systems for all framework, ensuring your vehicle is repaired correctly and in a timely manner. Dedicated to achieving 100 percent customer satisfaction, we understand the job isn’t complete until customers are completely happy with our work. Whether we’re buffing minor scratches or applying a fresh coat of paint, we take our work seriously and do our best at every job we do.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (413)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professional workmanship, and attention to detail. Many highlight that repaired vehicles look brand new, with several noting complimentary interior and exterior cleaning as a pleasant surprise. Communication is frequently commended, with customers appreciating being kept informed throughout the repair process. While most repairs were completed on time or ahead of schedule, a few customers noted delays due to unforeseen issues like parts availability or additional damage discovery. A small number of customers mentioned paint quality concerns and longer-than-expected turnaround times as areas for improvement. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"Exceptional work, communication and customer service was excellent!!! Turn over time and letting us know where they were ..." Read more
"... top-notch outfit. They don't just act like they care, their quality of work proves they do. I can't say enough about how pleased we are with the high level of service ..." Read more
"The service was excellent, and the workmanship was great. My truck looks like nothing ever happened to it."
"Second time there, always very professional, always great work. That's why I go there and will in the future."
"Awesome Service! From communication of the status of the vehicle to the condition of work from the inside of a vehicle ..." Read more
"Good customer service. The only thing that could have been improved was communication on the status, such as parts delays from the manufacturer. ..." Read more
"They repaired my daughters bumper and kept me totally updated on the work and also took care of returning the rental vehicle that she was using.. They were ..." Read more
"Great communication. Nice work. Thanks!"
"Excellent service. Communicated well and my car looks great. Easy guys to work with."
"Great communication. Would keep me in the loop the entire process."

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It looks great, runs well and was pleased with the results! It looks brand new!

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The service was excellent, and the workmanship was great. My truck looks like nothing ever happened to it.

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Great customer care. Work done was fast and great

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My only issue is how long it took But the work was fantastic

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Updates anytime I ask

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Excellent service.

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Taking it to the Erlanger location to have them come up with a plan to fix per my insurance.

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Need to bring truck back for a 3rd time to address blemishes in the paint. Dropped off Sunday 8/2 and picked back up 8/4 to address. Most areas are worse than when I took it back.

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Devon is great. Very nice and personable. However there is zero quality control. These issues should have never made it to me.

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Great communication. Nice work. Thanks!

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Devon and his team are very excellent in keeping me updated and the rear bumper itself looks like the original bumper. Great work for all around! Definitely would recommend this body shop in nky.

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