Frank and Sons Auto Body - Kennewick

5.0 (512reviews)

100%

(509) 586-4511

310 W. Columbia Dr., Kennewick, WA 99336

100%

See Photos

310 W. Columbia Dr.
Kennewick, WA 99336

Get Directions Website

Take photos and get an online estimate

Online Estimate

About Frank and Sons Auto Body - Kennewick

See Photos

310 W. Columbia Dr.
Kennewick, WA 99336

Get Directions Website

Take photos and get an online estimate

Online Estimate

In operation 66 years, 5 years at this location.

Frank and Sons Autobody is a family owned and operated shop that has been serving the Tri Cities area for more than 60 years. Our facility and Technicians are dedicated to providing the highest level of safe and quality repairs. We work with all insurance companies to provide you with the most painless repair process possible, which includes keeping you informed and up to date throughout the entire process. Call today and speak with one of our associates to see how we can best serve you.

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (512)

Sort By:
Newest
Rating

508 Customers Rated

5 Stars

91.2% Complete

(467)
4 Stars

5.5% Complete

(28)
3 Stars

0.6% Complete

(3)
2 Stars

1.2% Complete

(6)
1 Star

0.2% Complete

(1)
< 1 Star

0.6% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The twice-weekly update calls were frequently highlighted as a standout communication practice that kept customers informed and stress-free throughout the repair process. Timeliness was another strong point, with numerous customers reporting their vehicles were completed ahead of schedule. The welcoming and professional atmosphere was widely appreciated, making stressful situations feel manageable. A few customers noted delays, though these were attributed to parts availability or insurance-related factors rather than shop performance. Overall, customers express high satisfaction and a strong willingness to recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... preformed were completed in a timely fashion and far exceeded my expectations. 10 out of 10 in craftsmanship and communication. I highly recommend this company." Read more

"Great folks. Quick and the job was perfect. I am a perfectionist and found nothing wrong with the work. 👍"

"The repairs were perfectly done! Great communication from start to finish. Ive taken multiple cars to Frank & Sons ..." Read more

"They were awesome to work with. They went above and beyond. Kept us informed about everything every step of the way."

"Great customer service, timely repairs and quality of work. Never had such a smooth, stress free vehicle repair. Well worth going to."

"Way before I was expecting it thank you"

"Sooner than I expected."

"... see any sign of it at all, very nice job and was ready ahead of the scheduled time that they stated in the written estimate. Its nice to get what you paid for." Read more

"Frank and Sons did a great job. They did the job in a very timely manner and were beyond easy to work with."

"The work was finished several days earlier than said."

"They communicated updates every Tuesday and Thursday which was nice and the staff was super friendly."

"Awesome people!! Great communication getting weekly updates on my cars progress! Would definitely go back! Car came out looking great!"

"The car looks great! I appreciate how clear communication was. The whole experience was top notch. 👏"

"Great communication throughout. 100% happy with the service and work completed. Thank you!"

"I was impressed with the continued updates and never felt over promised or under delivered"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... preformed were completed in a timely fashion and far exceeded my expectations. 10 out of 10 in craftsmanship and communication. I highly recommend this company." Read more

"Great folks. Quick and the job was perfect. I am a perfectionist and found nothing wrong with the work. 👍"

"The repairs were perfectly done! Great communication from start to finish. Ive taken multiple cars to Frank & Sons ..." Read more

"They were awesome to work with. They went above and beyond. Kept us informed about everything every step of the way."

"Great customer service, timely repairs and quality of work. Never had such a smooth, stress free vehicle repair. Well worth going to."

"Way before I was expecting it thank you"

"Sooner than I expected."

"... see any sign of it at all, very nice job and was ready ahead of the scheduled time that they stated in the written estimate. Its nice to get what you paid for." Read more

"Frank and Sons did a great job. They did the job in a very timely manner and were beyond easy to work with."

"The work was finished several days earlier than said."

"They communicated updates every Tuesday and Thursday which was nice and the staff was super friendly."

"Awesome people!! Great communication getting weekly updates on my cars progress! Would definitely go back! Car came out looking great!"

"The car looks great! I appreciate how clear communication was. The whole experience was top notch. 👏"

"Great communication throughout. 100% happy with the service and work completed. Thank you!"

"I was impressed with the continued updates and never felt over promised or under delivered"

Matt (Chevrolet owner) reviewed 8/24/26

There is no other shop I would send any one to. FNS is the Best

Eric is simply the best

Forrest (Toyota owner) reviewed 8/24/26

They are at the top of my list.

Frank and Son worked with Toyota of Tri-Cities on a paint recall issue with my Toyota Tacoma. I felt Toyota made an excellent choice and was completely satisfied with the job done. If anyone were to ask me about a good body/paint shop in the Tri-Cities Frank and Sons would be my first recommendation.

Cheryl made the whole experience easy and stress free, her regular updates were appreciated.

Larry (Ford owner) reviewed 8/17/26

Great job!

Went out of their way!very friendly

Elizabeth (Subaru owner) reviewed 8/13/26

Very easy to work with

Russ (Subaru owner) reviewed 8/5/26

David (Nissan owner) reviewed 8/3/26

Friendly atmosphere, personal information and services

Tiffany (Subaru owner) reviewed 8/3/26

My ONLY spot

Robert (Honda owner) reviewed 7/31/26

Loved their work. Top rate. Communication was good. Would definitely use again!

Only reason not a 10 was took a long time.

Jeffrey (Honda owner) reviewed 7/31/26

Great communication throughout. 100% happy with the service and work completed. Thank you!

Rodney (Toyota owner) reviewed 7/28/26

Edward (Toyota owner) reviewed 7/24/26

No problem making a recommendation.

Service was professional and organized

Very helpful and well explained.

Cameron (Chevrolet owner) reviewed 7/23/26

Lisa (Toyota owner) reviewed 7/7/26

Above and beyond

Cheryl was so professional and friendly.

Gwen (Subaru owner) reviewed 6/25/26

Cameron (Chevrolet owner) reviewed 6/22/26

Sybren (Toyota owner) reviewed 6/12/26

All ready have.

Awesome to work with. Thank you!

Awesome, enjoyable and thiughtful

Rebecca (Honda owner) reviewed 6/8/26

Doyl (Kia owner) reviewed 6/6/26

Claude And Lucille (Toyota owner) reviewed 6/1/26

Great service and work. Very pleased. Great group of people to work with.

Annetta (Toyota owner) reviewed 5/25/26

Top of reviews

Frank and Sons Auto Body - Pas...

4.9 1,777 reviews
1319 W Ainsworth St
Pasco, WA 99301
Frank and Sons Auto Body - Ric...

4.9 380 reviews
2265 Robertson Dr
Richland, WA 99354
Frank and Sons Auto Body - Wes...

4.9 367 reviews
3390 Kennedy Road
West Richland, WA 99353

Clearwater Collision & Towing

5.0 220 reviews
4023 W Clearwater Ave
Kennewick, WA 99336
Mathews Auto Body

4.9 951 reviews
614 W. Columbia Drive
Kennewick, WA 99336

view more shops in: Kennewick | 99336

Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Frank and Sons Auto Body - Kennewick

Take photos and get an online estimate

About Frank and Sons Auto Body - Kennewick

Take photos and get an online estimate

Reviews (512)

508 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -