Frank and Sons Auto Body - Kennewick
In operation 66 years, 5 years at this location.
Frank and Sons Autobody is a family owned and operated shop that has been serving the Tri Cities area for more than 60 years. Our facility and Technicians are dedicated to providing the highest level of safe and quality repairs. We work with all insurance companies to provide you with the most painless repair process possible, which includes keeping you informed and up to date throughout the entire process. Call today and speak with one of our associates to see how we can best serve you.
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Work was very good. Slow start, though it was right before Christmas, so holiday schedule did have an impact.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, timely repairs and quality of work. Never had such a smooth, stress free vehicle repair. Well worth going to.
Customer Service - 5.0/5.0 -
Every one I dealt with was a pleasure to work with and clearly explained the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were able to get the car in quickly. The work was completed on the timeline they had given us. Work was done well it was very easy to work with Frank & Sons.
Customer Service - 5.0/5.0 -
Very easy to reach and easy to work well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great folks. Very friendly and service was quick. Did a top rate job.
Customer Service - 5.0/5.0 -
Great folks. Quick and the job was perfect. I am a perfectionist and found nothing wrong with the work. 👍
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were perfectly done! Great communication from start to finish. I’ve taken multiple cars to Frank & Sons they are always professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It just took longer than I expected it
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful and nice.
Customer Service - 5.0/5.0 -
Always attentive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Outstanding job!
Repair Quality - 5.0/5.0 -
Kept us informed and did a great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on my tundra . I would definitely refer friend and family
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You all were so helpful and kind. You made it a super comfortable experience during a not so comfortable situation. Thank you so much! I will definitely recommend you for any repair services!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very friendly staff, prompt service and knowledgeable.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied they took care of my vehicle as though it was their own
Customer Service - 5.0/5.0 -
Answered all questions took time to make sure I understood
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome people!! Great communication getting weekly updates on my cars progress! Would definitely go back! Car came out looking great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great! I appreciate how clear communication was. The whole experience was top notch. 👏
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Jack’s Superior had always taken great care of my auto body needs. When he retired and Frank & Son’s took over I was a little concerned, but was pleasantly surprised and impressed by the high standards Frank & Son’s continued with.
Repair Quality - 5.0/5.0 -
I appreciated the phone calls updating on the repair progress.
Customer Service - 5.0/5.0 -
Front desk was friendly and helpful. Cheryl was reassuring that they would take care of the communications with the insurance company responsible for the claim.