Frank and Sons Auto Body - Kennewick
In operation 66 years, 5 years at this location.
Frank and Sons Autobody is a family owned and operated shop that has been serving the Tri Cities area for more than 60 years. Our facility and Technicians are dedicated to providing the highest level of safe and quality repairs. We work with all insurance companies to provide you with the most painless repair process possible, which includes keeping you informed and up to date throughout the entire process. Call today and speak with one of our associates to see how we can best serve you.
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs look great!
Customer Service - 5.0/5.0 -
After some minor bumps, everything was handled with excellent customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Had the car been cleaned, I would have given a better rating.
Repair Quality - 1.0/5.0 -
I think my car was accidentally left open when it was parked overnight at the FNS office. I am missing several items that were left in the car including 2 pairs of sunglasses and a rear view mirror ornament that is irreplaceable.
Customer Service - 1.0/5.0 -
Everyone was very nice and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Iam very pleased with the work you did on my truck I would recommend you to all my friends job well done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job well done I'm happy with everything thank you
Customer Service - 5.0/5.0 -
Very good job thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great very professional, made us feel important
Customer Service - 5.0/5.0 -
Everyone was very friendly and made us feel important
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
When faced with a highly abnormal 3rd party angry customer, FNS performed at better than expected professionalism. Thank you FNS!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice personal Great costumer service They do a great job in my car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Unsure at this point, depending on the resolution for the pinstriping issue
Repair Quality - 2.0/5.0 -
Pinstriping was subpar. Wiggly lines. I would just have preferred that whoever you found to do it not do it and I would’ve took it up to the pinstriping shop up in Spokane.
Customer Service - 4.5/5.0 -
This could change based on the response for the pinstriping issue
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All the members of the staff there were very helpful and professionals! They explained the whole process to me and how long it will take for them to finish the job. It was a great experience overall