Frank and Sons Auto Body - Richland
In operation 66 years.
Frank and Sons Autobody is a family owned and operated shop that has been serving the Tri Cities area for more than 60 years. Our facility and Technicians are dedicated to providing the highest level of safe and quality repairs. We work with all insurance companies to provide you with the most painless repair process possible, which includes keeping you informed and up to date throughout the entire process. Call today and speak with one of our associates to see how we can best serve you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I have already recommended a friend to the richland shop
Repair Quality - 5.0/5.0 -
They are all fantastic and friendly
Customer Service - 5.0/5.0 -
All are friendly and very attentive. The willing to help with any questions I had
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The gals at the front desk were friendly and helpful! They offered the best customer service I have received in years. I was very impressed. The people that did the repairs were quick and thorough. The car looks great!
Customer Service - 5.0/5.0 -
Excellent customer service! Best I have received in years.
Returned Clean
Likely to Recommend - 5.0/5.0 -
See previous comments...
Repair Quality - 5.0/5.0 -
We were very pleased! The staff is friendly and efficient. The work to be done was communicated along the way. When it was completed, perfect!!! ☆☆☆☆☆ Will absolutely recommend Frank & Sons, to those in need. Again, we thank you 😊
Customer Service - 5.0/5.0 -
See previous comments...
Returned Clean
Likely to Recommend - 5.0/5.0 -
You guys are awesome I’m very impressed and will do my business with you guys from now on.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Anytime I called the staff was always pleasant and easy to deal with.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already posted on Facebook that this is the go to repair shop
Repair Quality - 5.0/5.0 -
Excellent service & repair
Customer Service - 5.0/5.0 -
Cheryl was always helpful
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend Frank and Sons to everyone I know. I couldn’t have asked for a better experience.
Repair Quality - 5.0/5.0 -
I am so grateful for the professionalism and speed to which my car was fixed. It looks brand new! The staff was friendly and put me at ease from the start. I highly recommend Frank and Sons.
Customer Service - 5.0/5.0 -
Professional and reassuring. They know what they’re doing. I highly recommend Frank and Sons.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was pleased with the performance of I was pleased with Frank and Sons Auto body, that was for my 2010 Porsche door handle replacement.
Customer Service - 5.0/5.0 -
I was pleased with the prompt and satisfactory performance on the repair of the door lock on my 2010 Porsche
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We just had our Toyata Camry bumper and grill and all that encompasses fixed by Frank and Son's and they did an amazing job! I would highly recommend them to anyone that needs body work on their car! We are so happy with the ease of the whole process from the very beginning. All we had to do was call our claims insurance agent and get a claim number and they took it from there! Cheryl, Carly and everyone else at the Richland Shop, THANK YOU!!
Customer Service - 5.0/5.0 -
I highly recommend Frank and Son's for any type of body work for your car! From the excellent customer service to the actual work being done they get an A+++++!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Coming back soon lol,
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Communicative, friendly (and dog friendly), and helpful.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Guys did excellent work on my car!!!! I am very happy to have my car back in the great shape that it is in now. Thanks so much Frank and Sons.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend it
Repair Quality - 5.0/5.0 -
My car looks great they did a wonderful job they even detailed the inside.
Customer Service - 5.0/5.0 -
Very friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was friendly, great to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Frank and Sons did an amazing job from start to finish.
Customer Service - 5.0/5.0 -
Karla, Cheryl, and staff were amazing through the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Luckily there was no damage to my pickup due to the paint protection film. Carla at Frank and Sons was phenomenal with her follow up regarding repairs
Customer Service - 5.0/5.0 -
Customer Service was outstanding and deserves an 11/10