Frank and Sons Auto Body - Richland

4.9 (380reviews)
98%
2265 Robertson Dr,  Richland,  WA  99354

In operation 66 years.

Frank and Sons Autobody is a family owned and operated shop that has been serving the Tri Cities area for more than 60 years. Our facility and Technicians are dedicated to providing the highest level of safe and quality repairs. We work with all insurance companies to provide you with the most painless repair process possible, which includes keeping you informed and up to date throughout the entire process. Call today and speak with one of our associates to see how we can best serve you.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
I-Car
Tesla

Reviews (380)

Likely to Recommend

Repair Quality

Great work and customer service. I would take any of my vehicles there and recommend Frank and Sons to my friends.

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Repair Quality

They worked with my schedule.and did great work!

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Friendly, helpful, and fast. Definitely would go back to Frank & Son's again.

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Everyone i dealt with was professional. My truck was repaired and looked good as new.

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Repair Quality

Frank & Sons did a great job on the repair of my car. Due to OEM supplier problems, they had to take my car apart several times due to faulty new parts from the OEM dealer. They also worked very well with my insurance company so that I did not see any unusual costs. I liked the careful treatment of my car and they were meticulous. Very knowledgeable with regards to the complexity of programing a new model. Highly recommend these folks.

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My Experience

First rate experience: - Free estimate - Clearly communicated estimate coverage and potential additional costs - Work performed quickly and on the expected timeline - Timely, professional, and clear communication during the repair process - Excellent results

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Repair Quality

My expectations were exceeded in how my console was completely replaced.

Customer Service

My car has the mirror finish as promised ๐Ÿคฉ

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Repair Quality

Great work done sealing the windows from water leaks on mt F-150. Thanks! ๐Ÿ™๐Ÿพ

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absolutely

Repair Quality

Excellent customer service and communication. The work was done perfectly.

Customer Service

Excellent staff

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Repair Quality

They did a fine job

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Great job

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You do good work

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Repair Quality

Well done.

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Very friendly and helpful. Updates would be nice. I was told 5 days, but it took 8.

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