Frank and Sons Auto Body - West Richland
In operation 65 years.
Frank and Sons Auto Body is a family owned and operated shop that has been serving the Tri Cities area for more than 60 years. Our facility and Technicians are dedicated to providing the highest level of safe and quality repairs. We work with all insurance companies to provide you with the most painless repair process possible, which includes keeping you informed and up to date throughout the entire process. Call today and speak with one of our associates to see how we can best serve you.
- Free Estimates
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best autobody shop in town
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
No comments
Customer Service - 2.5/5.0 -
No comments....
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Again, F&S rates a twelve plus.
Repair Quality - 5.0/5.0 -
F&S rates a twelve plus! Awesome, quality, on time, superior Service.
Customer Service - 5.0/5.0 -
F&S rates a twelve plus
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carla, really knows what she is doing. Kelsey’s customer service at the front desk was a 10 also.
Customer Service - 5.0/5.0 -
Very good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We would certainly recommend Frank and Sons to any of our friends.
Repair Quality - 5.0/5.0 -
Excellent repairs and service from beginning to end!
Customer Service - 5.0/5.0 -
Professional, courteous, attentive to our needs and concerns.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people to work with
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service from drop off to pick up!
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am incredibly grateful for the fast, efficient service and amazing customer service I received thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
Truly impressed with the professionalism and friendliness of everyone.
Repair Quality - 5.0/5.0 -
I need to check if the lower sides of the bumper cover directly behind the rear wheels is secured properly as compared to new vehicle. Seems as though they “flap” at speed. Both driver and passenger side.
Customer Service - 5.0/5.0 -
Good communication, friendly staff.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service from beginning to end. My vehicles color was exactly as the original color. I definitely will recommend this place!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great company, excellent communication along the repair process. Will use again if needed!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended them to some friends
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Customer service was by far the best