Fremont Collision Center
In operation 24 years, 10 years at this location.
THE ACC ADVANTAGE: •Hassle-Free “One Stop” Body Shop •State-of-the-Art Equipment •Over 40 Years of Experience •Lifetime Quality and Satisfaction Guarantee •COVID-19 Safety Measure Compliant w/ Vehicle Disinfection and Protection Kit Provided Fremont Collision Center (ACC group) is a family-owned auto repair facility that stands by the motto: Honest Quality Work, Guaranteed! Our goal is to put the customer's needs before ours. It is our goal to provide the best quality customer service, backed by our best quality work.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Korean
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 0.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks!! I really liked the customer service . Everybody was so helpful . They finished the job same day . Thanks for pickup and dropped us . We really appreciate!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
It was delayed a couple times, on the day I was supposed to pick up the car, I got no text message update so I went ahead returned my rental andvgot to the shop, and the car was not ready. The person at the counter was very helpful, he asked tto put on a spare tire so I could drive away that evening and came back the next to swap it eith the new tire. Delay happens, if I could get alerted ahead, it would be mch better, other than that, I am satisfied with the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
There is an odd shadow on my rear windshield--I plan to contact Fremont Collision to remedy this, and then will be fully satisfied.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
When I picked my car, my keys were missing and I had to wait 15 minutes until they tracked it down. When I picked up my vehicle there was writing on my car stating different colors pointing to my bumper which was not there before going to shop. I had to hand wipe the writing off.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
We were told that our car was ready on Friday February 3rd so my husband drives from San Leandro early in the morning to beat the traffic. When they bring the car out the windshield was not replaced. The guy at the front asks my husband if it was a part of the claim? If it wasn't why would we have expected it to be fixed. The guy then looks at the paperwork and see's that the windshield was a part of the claim. He never acknowledged that it was an obvious error my husband then takes the rental keys back and asks him to please fix our car. The guy never said a word, no apology nothing. My husband took time off from work to do this. Now I get another call Friday afternoon to tell us our car is ready and we agreed to pick it up on Saturday. Here we are back for round 2, a few.scratches on the window frame were not fixed, the door on the drivers side is not aligned and driver side mirror was not fully replaced. We talked to the guy there and his name escapes me but he said he'd report it to the manager and fix the issues by Monday. He started to try and dismiss our concerns like what he was looking at were minor issues but he at least apologized, an apology goes a long way. All that being said we lease our car and it's extremely important to us that it's in a condition that's like new. Thank you
Likely to Recommend - 2.0/5.0 -
We still have some things we aren't happy about in regards to the repairs after picking our car up so not sure at this point if I would recommend this business.
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Look like new. Well done! Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got my car back looked like new. Awesome job!