G&C Auto Body - Oakland

4.8 (1,347reviews)
96%
5512 Martin Luther King Jr Way,  Oakland,  CA  94609
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Shop AssistantSparkles

In operation 54 years, 5 years at this location.

&C Auto Body is a local, family owned & operated auto collision shop. We have been proudly serving the Sonoma County area since 1971. As a company, we supply the highest standard of guest service and repair quality.

Services
  • Free Estimates
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,347)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professional and friendly staff, and excellent repair work. Many highlighted the seamless communication through text and phone updates, keeping them informed throughout the repair process. Repairs were frequently completed ahead of schedule, with numerous customers expressing pleasant surprise at the quick turnaround. The team was widely commended for being knowledgeable, courteous, and accommodating, including assistance with insurance claims. A few customers noted areas for improvement, such as ensuring vehicles are thoroughly cleaned before return, improving accuracy of automated text updates, and conducting thorough quality inspections prior to vehicle release. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"no review of the repairs by the service manager for the hood, alignment and positioning, and this ..." Read more
"Very satisfied. They did a wonderful job. My car almost looks brand new which is amazing since it is 5 years old."
"... great experience. They were kind and organized and did incredible work on my car. They made navigating insurance a breeze." Read more
"excellent work, knowledgeable, competent, congenial staff, short turnaround on my vehicle. even had a conversation ..." Read more
"I was surprised with how fast they were able to acquire parts and team to get the job done. Extremely impressed."
"I am totally impressed with the extremely fast turnaround time. My car was literally in the shop for one and a half days and his background like new."
"Yes, work was completed a day earlier than expected."
"... delivered to me by a certain time only for it to blow past that time without a phone call. I have 1 car and use it for my business, to be told ..." Read more
"In fact, they were one day earlier than the original estimate."
"Extremely kind, communicative, and timely. They made sure to give daily updates and answered any questions quickly with a high level of knowledge."
"Team was awesome, communication was flawless. I was kept informed all the way till the day I got my car keys. Definitely recommend ..." Read more
"Best communication with a business I have had in a long time!"
"Communication was poor. All correspondence went to my husband - who was always unavailable. They failed to contact ..." Read more
"... made sure that the car was washed and clean. They answered all of my questions and made me feel really cared for. This was special as I was already a little rocky ..." Read more

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Yes 👍

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Great great Shop

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excellent customer service

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Professionalism, efficiency, friendly staff, overall satisfactory.

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Jeronimo and tour site Manager were exceptional.

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Staff is very friendly and accommodating,Jeronimo Madrid,my service writer was very knowledgeable about his job and explains the repairs that need to be performed so that I leave and am confident he covered all the bases!!

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I’ve taken 3 of my vehicles to them, and I’ve been completely satisfied after repairs were completed.

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G&C auto body repair shop does excellent work, they update you on the repairs daily, I don’t have to call them, they call or text me.

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Completed the repairs fast but forgot to put the top weather strip back onto my car which I was able to remind them about before driving away. I however didn’t notice that they left around 1/4th of the damage still there.

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Wonderful customer service.

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Muy Buen trabajo

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Returned Clean

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Five Stars. Trust & believe.

Repair Quality

G & C Auto Body in Oakland gets top rating in all areas that truly matter. Never thought I would find myself composing a review like this, and yet here we are. Despite circumstances that led us to Oakland G & C Auto Body, we are pleased and grateful for the excellent customer service and swift repair of damages to the front & rear end of our 2019 Kia Soul. The staff are courteous, welcoming, knowledgable, responsive, professional. The shop is well kept and clean. The front office receptionist greets each person warmly with a smile and an offer of water or coffee while waiting. This rang true with all staff we encountered. My first impression led me to ask for a quote to repair the front fender in addition to damages caused by another driver rear-ending us in stopped traffic. The whole experience was seamless, from the quick drop-in to survey damages to completion of the work in less than 3 days. The initial assessment was thorough, straight forward, easy to follow. Both estimates are detailed with a line-item break down of each charge including where parts were searched for and sourced. Unobtrusive progress update texts and responses to our questions or concerns were prompt, transparent, succinct. G & C Oakland was up front about costs and time needed for repairs including discovery and replacement of the rear impact bar. The total repairs took 2.6 days. G & C Auto Body in Oakland provided stellar customer service, straightforward up-front estimates and progress updates, detailed billing invoices, and remarkable high quality workmanship. We are extremely happy with the repairs, and excellent service we received. The quality of work, the shiny polished clean repairs brings a smile to the person that matters most. Thank you G & C Oakland for demonstrating there are honest, reputable businesses invested in providing down home customer service & top tier quality work in our community. The one hitch encountered was with the rental car company arranged by our insurance company. Yikes. Thank you G & C. Truly, above and beyond. Our thanks and appreciation to you & your entire crew, Mr. De Leon. Special thanks goes out to both Mr. DeLeon & Mr. Fluhrer, for going above and beyond…especially Scott for doing so more than once. Thank you for making the entire experience painless & so easy to navigate. You’re a stand-up guy, Scott. No smoke, no mirrors. Five Stars.

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Five Stars

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I was very satisfied with the competent, friendly, and expeditious service of G&C Auto body.

My Experience

Great customer service, repair was efficient and well done.

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So good that I thought my car was brand new 😛

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Great job

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Returned Clean

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