G&C Auto Body - Petaluma
In operation 54 years, 21 years at this location.
G&C Auto Body is a local, family owned & operated auto collision shop. We have been proudly serving the Sonoma County area since 1971. As a company, we supply the highest standard of guest service and repair quality.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
See prior comment
Customer Service - 4.0/5.0 -
The body work was amazing but the car is rough when going from electric to gas, and when idling it now uses gas and not electric
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Connor has helped with our car for many years (2005 Lexus SC430). We appreciate the extra attention and personal service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service and very fast repair. So Thankful and happy
Likely to Recommend - 4.5/5.0 -
My first real experience with a body shop and I felt that it was a good one overall.
Repair Quality - 4.0/5.0 -
Everyone was incredibly nice and communicative and it was pretty painless considering. Unfortunately there is an area of the trim that isn’t fully attached and looks like the adhesive is coming off. Not sure if that was preventable or not but a big bummer after such a huge and expensive fix. I was hoping for perfect or nearly perfect. Oh well.
Customer Service - 5.0/5.0 -
Very satisfied with customer service. Everyone was lovely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
G&C Auto were quick to repair my car and even went the extra mile in washing it so it was nice and clean when I picked it up. I also appreciated the updates via text.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend them
Repair Quality - 5.0/5.0 -
I was very satisfied and impressed of how shiny n clean my car looked when I picked it up. They did an Awesome job!
Customer Service - 5.0/5.0 -
Very nice customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
g&C did a great job. The work was outstanding. They made it super easy to get the rental car. The only hitch is the 2.5% charge for using a credit card. No big deal.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Well informed, never had to do any loops. Wonderful experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Again, given the overall experience I am not sure I would recommend to a friend. Everyone was very nice, I just wish they showed more pride in their work
Repair Quality - 3.0/5.0 -
I brought my car here by referral from Progressive after I was rear ended. Everyone was super nice, so this review is more directed toward the work provided. When I went to pick up my car after the bumper was replaced and repainted, I noticed a lot of overspray. I brought it up with Connor who said it would eventually wash off. I didn’t think much of it until I got home and took a closer look and noticed a ton of overspray, bubbles, and that the paint did not have enough pearlescent to match the rest of the car. Thankfully they got me in the next day to redo the paint, but that meant I was without my car for another week. I’m disappointed that they were OK with letting me leave like that. I was shocked that the painter looked at the work done and was satisfied, as it was clearly a rush job. There’s also a new chip of paint missing on my drivers side door handle that was not there before, but I didn’t feel like bringing it back again just for that. I do feel that G&C knew they would be getting paid by the other party’s insurance so they didn’t provide the level of care they normally would have. Again, I’m satisfied with the final outcome, but not sure I’d give my recommendation to a friend based on the overall experience.
Customer Service - 4.5/5.0 -
They did not question me when I brought the car back in to redo the paint which is great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I'm a previous customer and have already recommended them.
Repair Quality - 5.0/5.0 -
Perfect
Customer Service - 5.0/5.0 -
I am very pleased with the autobody work that was completed on my 23 Toyota Highlander. G & C was thorough and completed the work as promised in a timely fashion and the amount they charged did not change from their original estimate Lori and the office personal were very helpful and took care of business.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The Safety Calibration people made the process a day longer, no fault with C&G
Customer Service - 5.0/5.0 -
Very responsive service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome customer service with Laurie
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very Smooth, Friendly Service from Day 1. Vehicle repaired in 5 Days!