G&C Auto Body - San Rafael (Hrc)

4.7 (1,242reviews)
94%
102 Mill Street,  San Rafael,  CA  94901

G&C Auto Body is a local, family owned & operated auto collision shop. We have been proudly serving the Sonoma County area since 1972. As a company, we supply the highest standard of guest service and repair quality.

Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,242)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting that their vehicles looked brand new after repairs. The repair work was frequently described as flawless, excellent, and exceeding expectations. Communication was a standout highlight, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was also well-received, with numerous customers noting repairs were completed ahead of schedule. A few customers noted areas for improvement, including more proactive status updates, occasional delays due to parts availability, and isolated concerns about repair completeness or alignment issues upon pickup.
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"... anything I was unhappy with so they could correct it. They treated and respected all the belongings in my truck." Read more
"They were the kindest and most professional mechanic repair shop Ive ever known or seen."
"The service was good, but the technical skills were questionable! The repair time was long! And some paint is still chipped!"
"Their customer service was unsatisfactory. My drivers side door does not close properly, and there is still a crack in my windshield from ..." Read more
"I cant believe how amazing they were with communication and letting me know everything that was happening and everything that ..." Read more
"... were very professional, and most importantly, they kept me up-to-date on the progress and what was happening." Read more
"Would have liked to have a bit more information on the progress of the repairs"
"On three occassions I had to reach out to repair shop for status"
"I got informed bi-weekly, but the info was sometimes cryptic, and follow-up questions were not addressed"

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Jose has been very helpful and both he and Hector were pleasant to deal with.

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G&C Auto Body San Rafael. Thank you!

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Exelente

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Looks brand new

Customer Service

Best auto body company I have ever dealt with. Efficient, communicative, and excellent work. Would highly recommend them

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This is the best service I’ve received in a long time

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Great service

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Excellent service

Returned Clean

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I have recommended GNC auto body to friends and associates over the last 10 years

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Michael Soria was excellent through the entire process. The repair was flawless, and the car was returned in immaculate condition.

Customer Service

Michael Soria handled our repair with the same level of excellence that we have come to expect from GNC autobody. This is our seventh auto repair with GNC.

Returned Clean

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Always

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100Ok

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Informative, responsive

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Joshua was so kind, honest, efficient and kept me in the loop at each stage.