Gerber Collision & Glass - Akron
In operation 81 years, 28 years at this location.
Gerber Collision & Glass - Akron offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I had to call every time to know what was going on - maybe it was just bad timing. Not sure.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are very satisfied with the work and service. Thanks for detailing the interior as well.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Couldn't have been happier with every part of service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair quality and service was perfect. The survey is irritating, though. Responded already. Since response, I keep receiving texts asking to take survey again. Often link doesn't work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very thorough and professional. Cleaned our car too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mike Walker was a pleasure to deal with and went out of his way to make sure both my car and I werecompletely taken care of. He's a great asset of Gerber's in my opinion
Returned Clean
My Experience - 5.0/5.0 -
Quick, great work would recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Many thanks! We were thrilled with the service, the updates, and the kindness of your staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Our rep ed was very helpful through the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had never heard of Gerber prior to my claim repair this week. I am very happy with the service I received. Ed, who did my estimate, took the time to check for the needed parts before I even left the building. Luckily enough, he located the bumper my car needed and was able to take my car in and begin work that day. My expectation for this claim repair was about 2 weeks. The damage to my car occurred on Monday and I had my car back on Thursday evening. The quality of the repairs was high in addition to important details like paint matching being perfect. I am very satisfied with the service I receive and will consider Gerber in any future auto repair matters.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service. We received individualized care, phone call updates, and personal attention from Mike and his staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Receptionist was friendly & helpful. Ed was great. He walked me through everything & listened to my concerns. This was a difficult time with the accident & Gerber helped me feel less anxious.