Gerber Collision & Glass - Albany (Ny)
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Albany offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
the text updates are great. they really kept me informed about what was happening with my vehicle while it was being repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great. Inside and outside
Customer Service - 3.5/5.0 -
Appreciated the text messages every Tuesday and Thursday. However towards the end of my car finally being done. I had to call to find out when my car would be available
My Experience - 5.0/5.0 -
Everyone was courteous, helpful and professional. Very reassuring in explaining work to be done and afterwards the work done. They made a difficult situation stress free. Much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You made the while process easy and stress free.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You made the whole process stress free.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Staff was courteous and professional. The work came out great. No regrets.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great staff, courteous, professional and overall informative. Thank you
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
All went well
My Experience - 5.0/5.0 -
They were super friendly and professional and took care of my car no problem. They also left it very clean. I am 10/10 satisfied
My Experience - 5.0/5.0 -
I had one slight problem when I left but I brought it right back and they fixed it right away. They were very courteous about the mistake and fixed it right away. Very pleased.
My Experience - 5.0/5.0 -
They did a beautiful job on my car, I was completely satisfied when I picked my car up. It looked like brand new thank you Gerber collision..😉 I highly recommend them besides doing a great job. It was done in a good amount of time. The staff has excellent manners and is very helpful..
Likely to Recommend - 5.0/5.0 -
100% I would
Repair Quality - 5.0/5.0 -
They did a beautiful job and a very fast timing
Customer Service - 5.0/5.0 -
The young lady at the front desk had excellent customer service skills very polite on the phone very polite in person
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated being provided regular updates in the status if my car. I was also happy that my car was ready ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
great job looks brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Looked band new great job
My Experience - 5.0/5.0 -
You people were right on the mark when you said it was gonna be done. Looks nice. Glad you guys did good job. I would recommend you to anybody.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They finished on time kept me up-to-date
My Experience - 5.0/5.0 -
I was pleased with everything. Polite service, rapid repairs and the quality of the repairs was very good. Looks like my car was even detailed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people to work with. Did a nice repair on my car
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and great customer service. Kept me informed about the service every day thru texting.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Geber guys are awesome
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Car was returned in perfect condition.