Gerber Collision & Glass - Albany (Ny)
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Albany offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They fixed my car. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fixed my car. Nice people to work with. I am satisfied.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was friendly, courteous, and professional. Your system kept me updated at every opportunity. The car appears to be well repaired and looks good. I’ve only driven at home, less than 10 miles, so I will be evaluating it over the next few days.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber did an excellent job repairing my damaged car. They kept me informed about the progress and had it ready in a very reasonable time. The team was attentive and never rushed. I highly recommend this company.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You might want to consider hiring an In-house calibration technician. But the repair was outstanding!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The rating would have been a 10 except for the fact that we were told three days in a row that our car would be ready at 4:00 pm that day. The repair itself was amazing - as good as new.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Repair Wasn’t Completed,Window. Glass Was Scratch,It Was Documented,also the Gas Door is Suppose 2 hold the Gas Cap,While U Pump Gas,it looks like A Radiator Cap,this 1 Doesn’t so now it just Hangs and hits the Car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
On time and well done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the work completed. We were kept informed and updated throughout the process
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The timing of the repair and the quality were fantastic!
Repair Quality - 5.0/5.0 -
Jason was very knowledgeable about the repairs I needed and helpful answering my questions.
Customer Service - 5.0/5.0 -
My questions were answered and all the staff was friendly and helpful.
Returned Clean
My Experience - 5.0/5.0 -
Completed the work in a timely manner as scheduled, kept me informed of the progress. Quality of the work seems very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional done
Customer Service - 5.0/5.0 -
All the paperwork was handled quickly and efficiently
Likely to Recommend - 5.0/5.0 -
The whole experience was great
Repair Quality - 5.0/5.0 -
Job was well done & in a timely manner
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From day one very thorough with information. Loved the updates through the app. The personal call to let know car was finished and the full walk around and explanation of work done. Great experience!
Customer Service - 5.0/5.0 -
As stated before amazing
My Experience - 5.0/5.0 -
Communication was great, and the staff were all friendly and professional. Fixed my car like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was friendly and professional. Great communication, and my car is just like new again.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice people; car was done to perfection; really appreciated the frequent text updates; appreciated the convenience of being able to leave the rental right at Gerber. Great job! Recommend highly!
Likely to Recommend - 5.0/5.0 -
Absolutely would refer someone to this company.
Repair Quality - 5.0/5.0 -
Car came back in perfect condition! They did an outstanding job. The staff were very pleasant and helpful. I would absolutely refer someone to their services. I really appreciated the text updates!
Customer Service - 5.0/5.0 -
Very nice people. Explained the process clearly and sent frequent updates. Paper work was easy with their assistance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service! Day to day communication was great concerning our car. We really appreciated your services!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Texts were exactly as stated, but I do prefer an "old fashioned" conversation. Otherwise I felt very comfortable about leaving my car with you. Your shop seemed well established an organized. And also very neat and clean. Everyone was extremely helpful and friendly. I would definitely recommend you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They seemed very professional... their shop and service is very organized, neat, and clean. All the employees were very considerate and pleasant to work with.
My Experience - 5.0/5.0 -
Great service all around thank you