Gerber Collision & Glass - Albany (Ny)
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Albany offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
High level of customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good communication and updates throughout the whole process. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, personable and efficient
Customer Service - 5.0/5.0 -
Again, very professional, pleasant, and efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys are the best!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Maybe after the change of ownership is running better, i stop a couple of times before car was brought in, seemed like confusion.
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
Only time i was updated is when i called, and didn't receive a call back when left my number.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a very good job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I experienced great kindness, knowledge concern , respect and timely completion of the damage done to my car while overcoming the shortage of employees due to the culture of these times. Steve & crew were accommodating and helpful in coordinating dealing with Enterprise Rental. Would recommend them at our local area . Thank You
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a nice job on my car.
Customer Service - 5.0/5.0 -
You did a nice job on my car.
My Experience - 5.0/5.0 -
Gerber provides the same great service, expertise and friendly service that characterized the business for many years under its previous owner. I am thrilled that I can continue to count on this business to provide the highest level of service.
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
The work on my car was done professionally, with care and in a timely manner. The staff members with whom I interacted were, each and every one, courteous, pleasant and concerned that I was comfortable and satisfied with the results. Each of these Gerber representatives ~ Steven, the manager and the office administrator ~ are a valued asset to Gerber.
Customer Service - 5.0/5.0 -
Exemplary
Returned Clean
My Experience - 5.0/5.0 -
Good job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They even cleaned our car out!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The craftsmanship was super! Furthermore, the staff and manager were very attentive and helpful when the repairs to our vehicle were delayed. They went above and beyond to reduce our burden and stress level. A big thank you to the team!