Gerber Collision & Glass - Albany (Ny)

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Such high quality

Repair Quality - 5.0/5.0 -

Extremely personal and friendly. I feel lucky the took care of my car. I would use them again and highly recommend them

Customer Service - 5.0/5.0 -

Wonderful

Returned Clean

My Experience - 5.0/5.0 -

It was a great experience having my damaged car repaired by Gerber Collision & Glass, because the employees are kind, professional, experts. And I am very happy with the condition of my vehicle at this time because it is fully repaired, perfectly!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am so happy with the service and repair I received From Gerber Collision. My vehicle is perfect now and my experience with their service was completely positve energy with those expert professionals.

Customer Service - 5.0/5.0 -

Great!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great staff, great work. This is the best auto body shop.I would recommend to anyone that needs any work done.

Likely to Recommend - 5.0/5.0 -

I will recommend this shop to everyone I know.

Repair Quality - 5.0/5.0 -

Best auto body shop. Amazing staff, very helpful and genuinely concerned with how I felt about my car. They went out of their way to make sure I was happy with the end result.

Customer Service - 5.0/5.0 -

Great staff.

Likely to Recommend - 4.5/5.0 -

I would recommend but I did not have body work done.

Repair Quality - 4.5/5.0 -

Everything is good so far. Like the up to date texts so the customer knows what's going on. My repair looks really good.

Customer Service - 4.5/5.0 -

Really good

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The repair is great! The car looks absolutely brand new.

Customer Service - 5.0/5.0 -

The team was very helpful throughout the entire process.

Returned Clean

My Experience - 5.0/5.0 -

Thank you all

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 5.0/5.0 -

While the car repair was excellent. Communication was lacking. We do understand that it was the first week of the new company taking over, though

Customer Service - 3.5/5.0 -

Communication lacking

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Friendly and knowledgeable advice.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 2.5/5.0 -

I would have said 10 but they just changed ownership and all of my work was done under previous ownership. I don’t know anything about the new ownership

Repair Quality - 5.0/5.0 -

So far so good - I just got it back - everything looks great

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Ordered parts, installed timely and very happy with the way it turned looks and works

Customer Service - 5.0/5.0

Returned Clean