Gerber Collision & Glass - Albertville (Mn)
In operation 81 years, 3 years at this location.
Gerber Collision & Glass - Albertville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new! They did an amazing job!
Customer Service - 5.0/5.0 -
Above and beyond!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work and great customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
You said you would have my car repaired in 8 days and it took over a month. I had to call for updates.
Customer Service - 1.0/5.0 -
I had to call for updates and stop in to get an explanation of the delay
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Promptly comunicares whete they were at with reparos on my vehicle
Customer Service - 4.5/5.0 -
Very friendly and accomodatimg
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
Need to communicate with people more. And you need to take Cash for repairs!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the initial estimate with Tyler, to the delivery, pick-up, and paperwork with Rochelle, these two were friendly and knowledgeable, and easy to work with. Justin, the owner, went above and beyond to guarantee our satisfaction and deliver back to us a perfect car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very polite and efficient service. Completed the project in the expected time frame
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
The communication was terrible. They didn’t complete all of the work on my vehicle even though I asked more than a few times to ensure what I wanted done would get done. So I ended up spending all of the money out of pocket for not even all of the work I wanted done. Every time I called or came in they seemed confused and unorganized as to what I was having worked on.
Customer Service - 2.5/5.0 -
Terrible communication. The texting system didn’t even work and they never answered the phone or called me back. But the front desk person was friendly when we came in.
Returned Clean
My Experience - 0.0/5.0 -
I originally dropped off my car on Oct 30th - they guaranteed it would be in a week in a half. I called to verify when it would be done - it hadn’t been started on. I called twice no one called me back. Finally - I spoke to manager and they said I should come and get it and choose a new start date. We agreed on November 30th. Again they assured that they would get car done faster because of the hassle we’ve had. I called on Thursday because we were leaving for Lad Vegas and my rental car agreement was up. Again, no one returned my phone call. At this point I’ve spend over $500 on rental car prices and you’ve had my car for over a month. To top off this horrible experience there is still a part of molding that has a dent in it. I’m miss Albertville Auto Body and will never be back, after it hopefully gets fixed correctly.
Likely to Recommend - 0.5/5.0 -
I wouldn’t recommend you to an enemy
Repair Quality - 0.5/5.0 -
Had my car for 12 days no work was ever done - then brought back never called back after asking if it would be done before rental was up - spent over $550 on rental because no one called me back. Had car for over a month and still have a dent in molding.
Customer Service - 0.5/5.0 -
No one called back after leaving multiple phone calls