Gerber Collision & Glass - Ann Arbor/Industrial HW
Gerber Collision & Glass - Ann Arbor offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very smooth process! Appreciated all of the transparency and communication from Sam and the speed that it was all done with, finished ahead of schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The techs did an amazing job! Can’t even see anything from the damage
Customer Service - 5.0/5.0 -
Sam was great! Communicative and proactive
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Gerber did great work, and the team is all super friendly. I also really liked getting regular updates on my phone. Easiest repair experience ever!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very well run company with impressive organization and communication with all parties involved (insurance company, client And car rental agencies.
Repair Quality - 5.0/5.0 -
Excellent attention to detail.
Customer Service - 5.0/5.0 -
Very professional staff on all ends.
My Experience - 5.0/5.0 -
Great communication and appreciated the detailed texts and transparency about the process and timeline. Everyone was super friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Leslie provided excellent customer service and updates!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The repair work was excellent, the whole process was made easy and conveniently for me.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good job on doing the repairs. Took quite a while, but car is repaired well.
Customer Service - 4.5/5.0 -
Good job on doing the repairs. Took quite a while, but car is repaired well.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sam was amazing: within minutes of checking out the damage to the car, she delivered a detailed estimate. The car was ready to pick up ahead of schedule. We couldn’t be more pleased. Cassandra was great as well.
Customer Service - 5.0/5.0 -
Our car looks beautiful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
A little bit of confusion in the beginning about how long it would take for my car to be done. Appreciated them finishing it as fast as possible.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great work, CS people created a feeling of confidence
Repair Quality - 5.0/5.0 -
Quality job finished 2 days ahead of schedule. Good communication on status of the work
Customer Service - 5.0/5.0 -
Daily updates
Returned Clean
My Experience - 5.0/5.0 -
Gerber Collision exceeded all my expectations with my repair! From the initial estimate process, to faster than expected repair, to helping with the rental car logistics-their team took care of every detail! I also can’t say enough about Cassandra and Sam-incredibly professional, kind and competent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sam and Cassandra are amazing! So professional, personable and competent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a very positive experience with Gerber Collision & Glass while having the MMI screen in my Audi A3 Quattro repaired. From start to finish, the staff was professional, courteous, and genuinely helpful. I especially appreciated the care they showed in addressing an issue involving the Audi’s electronics and interior rather than simply treating it as a routine repair. They communicated well, handled my vehicle with respect, and made the entire process straightforward and reassuring. The finished repair met my expectations, and it was clear that they took pride in returning the car to me in excellent condition. Good customer service is just as important as the quality of the repair itself, and I felt Gerber delivered on both. Based on my experience, I would gladly recommend Gerber Collision & Glass to anyone looking for a professional, dependable, and customer-focused repair facility. I appreciate the work they did on my Audi A3 Quattro and the way I was treated throughout the process. Thank you to the entire Gerber team for a job well done.