Gerber Collision & Glass - Ann Arbor/Industrial HW
Gerber Collision & Glass - Ann Arbor offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Particularly grateful to the lovely people at the front desk who made the entire stressful experience as smooth and easy and personal as possible!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Other than the reason listed for having to come back due to door rattle, it appears the rest was well done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Oh yes, without a doubt. This will be going up on Yelp, Next Door, etc.
Repair Quality - 5.0/5.0 -
Okay-- how often do you hear things like this? My experience with Gerber was 100% percent positive, from Trent doing the estimate and getting the job gone almost 10 days ahead of schedule, to Cassandra at the front and being so pleasant and welcoming, to Ashley explaining bit by bit the repairs and the reasons for them Gerber made what was a really difficult accident experience much, much easier.
Customer Service - 5.0/5.0 -
Give Cassandra and her co-worker a raise! Just great: everyone was flexible, focused on me, and made all smooth...
Returned Clean
Likely to Recommend - 5.0/5.0 -
Sam and Caasandra are terrific!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
awesome
My Experience - 5.0/5.0 -
My brand new Santa Cruz was rear-ended several weeks ago. I was able to take it in right away to Gerber. They did the estimate which was very reasonable and started working on the truck immediately. I just got it back yesterday, and Gerber did a beautiful job on it. I wasn't able to pick it up so they actually drove it over to my house. Everyone there was helpful and friendly. I would recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done quickly and car looked brand new. Price was very reasonable.
Customer Service - 5.0/5.0 -
Kept me informed throughout the entire repair. I couldn't pick up car when it was ready so they brought it to me
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Much appreciation to the team...I'm impressed with the awesome interaction while repairs are taking place. Precise state of the art workmanship. Quality on par! Entry to exit satisfaction guaranteed.
Likely to Recommend - 5.0/5.0 -
Satisfaction guaranteed.
Repair Quality - 5.0/5.0 -
The quality of workmanship, and the knowledge of staff makes Gerber top shelf A1 in the A2 no doubt.
Customer Service - 5.0/5.0 -
Sam, my service contact kept me informed and updated me regarding any modification and time factors pertaining to my vehicle.
Returned Clean
My Experience - 5.0/5.0 -
We only had our car for two months when someone backed into it and put a great big dent in the door. We thought we were cursed and doomed to drive old banged up cars, but you people brought it back to pristine condition. Bravo, and thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work and costumer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work! Great customer service 😀
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Third time visiting Gerber & completely satisfied each time
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and friendly place! Sam is very professional and answered all my questions clarifying all my doubts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work
Customer Service - 5.0/5.0 -
Professional personnel
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work , organized, timely and safe materials, everything matches . And Geri(Jerry) and Ashley and Cassandra were so easy to work with and kept in touch with us every step . Also finished early which really helped with the family cars swap. We are grateful for your time, energy and detailed finish! Completely satisfied!
Likely to Recommend - 5.0/5.0 -
Without hesitation this is the place to go if you have met with an accident and need the best service
Repair Quality - 5.0/5.0 -
Totally 100% satisfied! The car looks brand new !
Customer Service - 5.0/5.0 -
We were updated each step of the way , very timely and efficient