Gerber Collision & Glass - Ann Arbor/Industrial HW
Gerber Collision & Glass - Ann Arbor offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent work , organized, timely and safe materials, everything matches . And Geri(Jerry) and Ashley and Cassandra were so easy to work with and kept in touch with us every step . Also finished early which really helped with the family cars swap. We are grateful for your time, energy and detailed finish! Completely satisfied!
Likely to Recommend - 5.0/5.0 -
Without hesitation this is the place to go if you have met with an accident and need the best service
Repair Quality - 5.0/5.0 -
Totally 100% satisfied! The car looks brand new !
Customer Service - 5.0/5.0 -
We were updated each step of the way , very timely and efficient
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My Subaru looks exactly like it did when it was new. The team organizer, Leslie, was very good at keeping me informed. She obviously likes her job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfying your people are the greatest
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every step of the way, the service was excellent and efficient. Samantha and the front desk staff are professional, competent, and friendly. They know their business in and out and made the process easy. What a relief after a fender-bender! Thank you so much to the entire team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent and fast service from the front desk ladies and from adjustor Sam. Having a fender bender is stressful but this team of people were professional, friendly and super helpful. Highly recommend. Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thanks so much to Sam and the team for taking such good care of my car and restoring it back to its pristine, beautiful condition. I also appreciated the frequent updates and the integrated experience getting and returning the rental car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication, polite and capable staff and solid work
Likely to Recommend - 5.0/5.0 -
I already recommended you at least once
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
No question, cs was prompt, polite, well informed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend
Repair Quality - 4.5/5.0 -
Good Job done,only need a little tithing done a little more.
Customer Service - 5.0/5.0 -
Customer service did a well.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wrong part was sent. Not Gerber’s fault. Used the same part number the second time and the right part was sent. Everything is working great.
Customer Service - 5.0/5.0 -
Keep me informed.
Returned Clean
Likely to Recommend - 2.0/5.0 -
If anyone asks, I will tell them to check with other shops around estimate of repairs and parts delivery before dropping vehicle off.
Repair Quality - 2.0/5.0 -
It took 3-months. Repair appears to be fine right now, but I just got it back after 87 days in your shop.
Customer Service - 4.5/5.0 -
Sam did a great job of keeping me abreast of the delays and timing.