Gerber Collision & Glass - Ann Arbor/Washtenaw Ave
In operation 81 years, 12 years at this location.
Gerber Collision & Glass - Ann Arbor offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I really appreciate the fast completion of the work on my van!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
When I selected Gerber, my insurance company said that I picked a highly rated body shop. I was not surprised. Thank you to Tammy for bringing that customer service we all need; to Walker, who was very helpful during my estimate and when I picked up my car; to another estimater when I dropped my car off, she explained everything so I could understand things; and to whoever made sure my car shined inside and out, thank you!! Great team!
Likely to Recommend - 5.0/5.0 -
I had a very good experience with Gerber staff! From Tammy who was great to work with and her customer service is wonderful; to Walker doing my estimate and walk through when I picked up my car; to the person who did my intake when i dropped my car off, to the porter who made my car shine inside and out!! They all were vey communicative and wonderful to work with! Thank you!!!
Repair Quality - 5.0/5.0 -
Read the comment in the first section. My repair looks great!
Customer Service - 5.0/5.0 -
Read my first comment. Wonderful customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They even did a follow up check to be sure.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
When the manager learned that our auto was needed for a trip, he did his best to accommodate our need. So a five day job became a 4 day job. That really helped us out. Our vehicle was so clean when we received it. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Gerber staff communicated well and did an excellent job servicing my car
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone at Gerber was professional and communicate communicated very well with me
My Experience - 5.0/5.0 -
Everyone I came in contact with at your establishment treated me extremely well. Especially the adjuster. The car was repaired exactly in the timeframe discussed.
Likely to Recommend - 5.0/5.0 -
I don’t know if all your locations work this way, but I’m definitely gonna recommend yours.
Repair Quality - 5.0/5.0 -
Everyone was a pleasure to work with, you got my car in on the day I went down to have an estimate, and had it done exactly in the timeframe that you said you would. Also, your adjuster girl is awesome, I apologize for not remembering her name right now.
Customer Service - 5.0/5.0 -
Everyone from the receptionist, to the adjuster was such a pleasure to work with.
My Experience - 5.0/5.0 -
Gerber was all around outstanding. They did a fantastic job on the repair of my car and they went above and beyond in terms of customer service. I was completely satisfied with my experience and will, without hesitation, recommend Gerber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer Service was helpful. The service was quick and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The team at Gerber did a great job! Went above and beyond to make a difficult situation much easier with a good result
Repair Quality - 5.0/5.0 -
Very happy with the results
Customer Service - 5.0/5.0 -
Good communication during the process
Returned Clean
My Experience - 5.0/5.0 -
Excellent job! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber did an excellent job in repairing the damage to my Mazda CX-5. Everyone at Gerber from the reception area to the guys in the back are top notch! I highly recommend Gerber on Washtenaw for your car repairs.