Gerber Collision & Glass - Arlington Heights
1430 W Northwest Hwy,
Arlington Heights,
IL
60004
USA
Gerber Collision & Glass - Arlington Heights offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Hyundai
I-Car
Kia
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, top-notch, and exceeding expectations. Many noted their vehicles looked brand new upon return, with perfect paint matching highlighted repeatedly. Communication was a standout strength, with customers appreciating proactive text and phone updates throughout the repair process. Timeliness was another key highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers, based on their own comments, noted areas for improvement including occasional communication gaps on delays, cleanliness of vehicles at pickup, and incomplete repairs requiring return visits.
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Service Quality
"... and my vehicle was returned looking amazing. The quality of the repair exceeded my expectations, and I truly appreciated the attention to detail ..."
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"... repair time perfectly. I revived my car on time. The customer service from beginning to end were phenomenal. I was greeted with a smile and gentleness as soon ..."
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"... was transparent, with regular updates provided. The professionalism and quality of work were outstanding, making them our top choice for vehicle damage repair."
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"... than I expected and earlier than promised. Thank you Customer service went above and beyond my expectations."
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"Repair work was excellent. Customer Service was fantastic. Staff demeanor and responsiveness was beyond the ..."
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"Repairs were completed three days ahead of schedule with very pleasing results. Courtesy extended to ..."
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"It was ready sooner than they anticipated by a day, which was so helpful for me because they knew I ..."
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"... estimate. The very next day I had them working on my car. It's was finished 1 week earlier than they anticipated. Seriously..when I got the car back it looked like ..."
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"They were Great! They did a Fantastic job AND finished it ahead of schedule. I HIGHLY RECOMMEND them!"
"Very professional team. My car was repaired 10 days before estimated time. Very well organized and communicated all details ..."
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"Excellent communication throughout the process and I received updates along the way. I really liked the online tracking feature too"
"... week. I had to call the shop several times because there was very little communication. I do not have any issues with the quality of the ..."
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"The delay in promised timeline was not communicated. I had to reach out and ask two day in a row if the ..."
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"Excellent customer service throughout the entire process Polite, friendly Explained things well Patient with questions Outstanding ..."
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"... Ill bring all my bodywork to Gerber in the future! The staff kept me informed of the progress all along the way and they finished by the end of the week when I said ..."
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Robert
(Mazda owner)
reviewed 9/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
John
(Subaru owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
The repairs on my vehicle were completed in a professional manner. I also appreciated the updates I received on the progress of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Mary
(Buick owner)
reviewed 8/31/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Benjamin
(Honda owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job was done well and a week ahead of schedule
Customer Service - 5.0/5.0 -
Everyone was very nice and clear on the what was needed
Jonathan
(Hyundai owner)
reviewed 8/31/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Duane
(Chevrolet owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
Great Service. Employees treated me well and explained everything in advance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service
Customer Service - 5.0/5.0 -
Great customer service
Crystal
(Chrysler owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Andrew
(Jeep owner)
reviewed 8/27/26
My Experience - 5.0/5.0 -
Great communication and great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jose
(Nissan owner)
reviewed 8/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Steve
(Porsche owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Greg
(Mazda owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Aaron
(Toyota owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
The team was super communicative throughout the process. They made this a smooth transition from drop off, to rental to pick. I’ll definitely used them in the future
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. The team was kind and attentive throughout the process!
Customer Service - 5.0/5.0
Returned Clean
Benjamin
(Honda owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
Good communication and the repairs look great, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and good communication
Customer Service - 5.0/5.0
Returned Clean
Jose
(Mazda owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
Very good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Excellent service
Customer Service - 5.0/5.0
Returned Clean
Rashun
(Kia owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
they cleaned my car after they serviced it, they waited for me after i was running late, they are a great team with great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Frank
(Subaru owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Brian
(Toyota owner)
reviewed 8/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Carol
(Honda owner)
reviewed 8/20/26
My Experience - 5.0/5.0 -
Very attentive service. They kept me informed on the progress of my car. Always available to answer questions.Would definitely recommend,
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