Gerber Collision & Glass - Aurora/Lake St.
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Aurora/Lake St offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
I still have minor dents on my hood and spots of missing paint my hood as well, non of that was there before I needed the repair and for the area above my door it wasn't smoothes out and looks horrible up close and and pits in the paint
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your team was great! Your Email software needs some minor adjustments. Matt
My Experience - 5.0/5.0 -
Outstanding job!!! Can't believe I got my Passat back even better than it was!! Thanks Michelle for your understanding and help in getting my car done to perfection!!! Thank Alex too!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy with the the work and the customer service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Will never think of doing business with Gerber in any way, shape, or form.
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0 -
I think Gerber took on too many repair projects at one time. My original estimate was a 5 day repair. It took over three weeks to get job done. I, the customer, had to initiate all contact. Gerber was never proactive in communicating
My Experience - 5.0/5.0 -
The repair was done well and ahead of schedule
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The text message updates were inaccurate at times. We feel phone calls would have been better, explaining problems, and the fact that the van was not going to be ready according to the scheduled time. Had we known farther in advance that the car was going to be later we would have been better prepared to make alternate plans for how we would have traveled on our vacation. In the long run the rental ended up working out for us and the van looks great. We just felt that the communication could have been better.
My Experience - 5.0/5.0 -
Need coffee in waiting room
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Great work in a timely manner. Moises and Michelle were very helpful.
My Experience - 0.0/5.0 -
Wasn't what l expected 1500 became 6000 and l was out a veh for 2 weeks and your text msg are silly