Gerber Collision & Glass - Aurora/Lake St.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You guys were great

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They did an excellent job and had excellent communication skills, keeping me well-informed throughout the process.

My Experience - 5.0/5.0 -

Your team was very friendly! Did amazing work! Above and beyond happy with your work! Loved the updates and how easy and quick this experience was! Thank you all so very much for all your hard work! I really appreciate everything!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing work and service!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone was so professional and friendly I was kept up to date on repair process. A very organized process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very impressed with service. Repairs to my car are perfect. All the staff were courteous and knowledgeable. I was kept up to date through the process and work was completed on time. A stressful situation was made stress free.

My Experience - 0.0/5.0 -

You charged me for a job that I never asked to get done and wouldn’t release the car, that’s called stealing.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Would recommend and use them again if needed.

Repair Quality - 5.0/5.0 -

Very friendly, efficient and professional.

Customer Service - 5.0/5.0 -

Very friendly, helpful, efficient and professional.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Quality care to details ! They discovered unseen damages , and corrected everything beautifully . I highly recommend Gerber Collision and Glass . They spent time explaining the process , and answering all my questions . Everyone was terrific ! Car looks great ! Thank you so much ! I am so grateful for your thorough attention to repairs , and service - Lisa M.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication , attention to details , and recognizing issues to be corrected in rebuilding my vehicle

Customer Service - 5.0/5.0 -

Terrific staff . Detailed oriented. Accommodating. Kept close in touch with up dates .

Likely to Recommend - 4.5/5.0 -

Great job Gerber

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The management was very professional and went over all the details of the repair process

Returned Clean

My Experience - 5.0/5.0 -

Inside the car is to dusty very so I don’t know how you guys work not a good impression and I have to check outside when take it for a car wash

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great attention to detail, would use you again.

My Experience - 5.0/5.0 -

Excellent work I feel very proud of your great work and happy that my car was as if it had not had an accident congratulations for your effort and dedication

Likely to Recommend - 5.0/5.0 -

Our experience was great. I would recommend Gerber.

Repair Quality - 5.0/5.0 -

Great job done quickly. Thanks to Michael for handling this.

Customer Service - 5.0/5.0 -

Michelle is the Lake St office was friendly and knowledgeable.

My Experience - 5.0/5.0 -

Easy to complete paperwork. I was kept informed of progress every day. Looks like new!

My Experience - 5.0/5.0 -

Mechanic very knowledgeable about my Honda crv and pleasant thanks again

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 0.5/5.0