Gerber Collision & Glass - Aurora/New York St.
In operation 81 years, 12 years at this location.
Gerber Collision & Glass - Aurora/New York St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Big thank you to Lynn, Justin and Steve. I appreciated the updates via text as well as your kindness. My car looks amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
The front desk person was amazing. I can’t think of her name but she knows who she is.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
It took almost 4 weeks to repair my car and when I finally picked it up the car was out of alignment and the tires were not inflated, except for the one that needed repair. Each tire had different pressure. They communicated about once per week with vague messages such as ‘your car repair is going nicely’. I took it back for alignment which was supposed to be done the same day but never heard from them until I called the next day when they told me it’ll be several more days. Really disappointing.
Customer Service - 2.5/5.0 -
Not communicating clearly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Would have liked little more communication was told could be ready and then it was not . Waited a week longer.
Customer Service - 4.5/5.0 -
Everyone we talked to was nice tried to answer all questions
Returned Clean
My Experience - 5.0/5.0 -
The friendliness, professionalism, workmanship and communication are outstanding!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All I can say is excellent experience with all Employees!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for fixing my daughter’s car! Thank you for the stellar communication and doing a fantastic job I really appreciate it! It’s really hard nowadays to encounter such exceptional customer service I really appreciate it!
My Experience - 0.0/5.0 -
They didnt fix my loose outlet like they were supposed to, replaced an item that didnt need to be, took a long time. Half the time Lynn didnt know what was going on.
Likely to Recommend - 0.5/5.0 -
Need to check how peeling paint issue is handled
Repair Quality - 0.5/5.0 -
Paint is already peeling. I have called in and taking the vehicle in for inspection tomorrow
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Great customer-oriented attitude of all the people I interacted with throughout the process.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was great
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
There were some delays on parts not on there hands. Otherwise amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great communication and follow-up.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly attention, perfect estimates, incredible and guaranteed work in record time. The quality and service provided by this company is impressive. I would not hesitate to acquire your services again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a fantastic job. I can’t even tell my car was damaged. It’s perfect!
Likely to Recommend - 5.0/5.0 -
Most definitely!!
Repair Quality - 5.0/5.0 -
You guys did a fantastic job, in a timely fashion. I’m grateful for Lynn. She was most helpful and informative. Thanks soo much with my rental also .
Customer Service - 5.0/5.0 -
Lynn is FANTASTIC!!