Gerber Collision & Glass - Austin/N. Fm620

4.8 (1,486reviews)

96%

(512) 213-4230

10208 N Fm 620, Austin, TX 78726

96%

See Photos

10208 N Fm 620
Austin, TX 78726

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

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About Gerber Collision & Glass - Austin/N. Fm620

See Photos

10208 N Fm 620
Austin, TX 78726

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Austin / N FM 620 offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,486)

Sort By:
Newest
Rating

1,257 Customers Rated

5 Stars

72.1% Complete

(1071)
4 Stars

7% Complete

(104)
3 Stars

1.2% Complete

(18)
2 Stars

1.5% Complete

(23)
1 Star

0.9% Complete

(13)
< 1 Star

1.9% Complete

(28)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, timely repairs, and proactive communication. Many highlighted that vehicles were completed ahead of schedule, with several noting repairs finished days or even weeks earlier than estimated. Regular updates via calls, texts, and app notifications were frequently commended, making customers feel informed throughout the process. Repair quality received high marks, with customers noting vehicles looked brand new upon return, often with complimentary interior and exterior cleaning as a bonus. A few customers noted areas for improvement, including occasional delays in final-day communication, minor paint or alignment issues upon pickup, and isolated cases where repair quality required a follow-up visit. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... overjoyed that the car repair was completed so quickly. The quality of work is superb! Showroom ready! Staff at Gerber are professional and knowledgeable. ..." Read more

"Quality- complete repairs correctly. Iike I stated previously parts were missing on my ..." Read more

"... going to take 4-5 weeks. They it was done in 4 days. It had obvious dents in new areas of the panel. When shared feedback and request To fix it, there ..." Read more

"Technicians did a great job on the repair. Paint matched perfectly. Can't tell the car was ever damaged."

"My repairs look great and I cant tell that was any damage at all!"

"... was amazed by how quickly our vehicle was ready. Was days before the estimated time frame" Read more

"Two and half weeks earlier than the promised time."

"... that it will be first thing in the morning. Then 3.30 pm it was finally ready. Quite inconvenient" Read more

"Good Service, but took more than 4 business days."

"My vehicle was ready early and it was perfect!"

"They sent me the update about my car every day."

"... collision repair center in Austin. HIGHLY recommend! They actually call you twice a week to update you on the repairs on your vehicle." Read more

"Received daily text updates and the link with more information like the estimates and the cost breakdown."

"Please make an effort to communicate more efficiently regarding repair status!"

"... received communication when I dropped off the car, but I had to call and message for any other updates." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... overjoyed that the car repair was completed so quickly. The quality of work is superb! Showroom ready! Staff at Gerber are professional and knowledgeable. ..." Read more

"Quality- complete repairs correctly. Iike I stated previously parts were missing on my ..." Read more

"... going to take 4-5 weeks. They it was done in 4 days. It had obvious dents in new areas of the panel. When shared feedback and request To fix it, there ..." Read more

"Technicians did a great job on the repair. Paint matched perfectly. Can't tell the car was ever damaged."

"My repairs look great and I cant tell that was any damage at all!"

"... was amazed by how quickly our vehicle was ready. Was days before the estimated time frame" Read more

"Two and half weeks earlier than the promised time."

"... that it will be first thing in the morning. Then 3.30 pm it was finally ready. Quite inconvenient" Read more

"Good Service, but took more than 4 business days."

"My vehicle was ready early and it was perfect!"

"They sent me the update about my car every day."

"... collision repair center in Austin. HIGHLY recommend! They actually call you twice a week to update you on the repairs on your vehicle." Read more

"Received daily text updates and the link with more information like the estimates and the cost breakdown."

"Please make an effort to communicate more efficiently regarding repair status!"

"... received communication when I dropped off the car, but I had to call and message for any other updates." Read more

David (Honda owner) reviewed 10/19/26

The work looked great. Very impressed with the interior clean up as well. Thanks for all.

Phyllis (Honda owner) reviewed 10/19/26

I already have!!!

I was met with understanding and kindness with the dilemma of my auto problems. GERBER did a fantastic job and kept me informed through the process! I will definitely recommend Gerber!!

I was very upset about my CRV when I entered the shop, and I was treated with gentleness & made comfortable immediately. Laura helped me plan how to get my car fixed, sent me texts as progress was made AND made my experience easy! Great staff and the car looks new!

Michael (Honda owner) reviewed 10/19/26

Arshpreet (Hyundai owner) reviewed 10/16/26

They do great job thank you so much

Jacquelyn (Nissan owner) reviewed 10/16/26

Veronica (Chevrolet owner) reviewed 10/15/26

Kathleen (Toyota owner) reviewed 10/13/26

Everyone was very organized and the work done on the car looks great!

Great customer service

Jessica (Ford owner) reviewed 10/12/26

Most my friends don’t live over here but I still would recommend it to anyone looking for something that will make there situation as painless as possible

Yall handled my situation pretty fast and getting the car looked at telling me all the details of what you needed for me getting all the repairs taken care of the process was just so fast. I was honestly shocked in the best way.

I was guided pretty well throughout the entire process. I understood everything that was happening was going to happen and I’m new to this whole thing so I really appreciate everybody explaining and making this simple for me.

Mailk (Lexus owner) reviewed 10/12/26

William (Toyota owner) reviewed 10/8/26

The estimator lady is very customer focused.

See previous comment.

Patrick (Chevrolet owner) reviewed 10/8/26

It was definitely a quick and straightforward process which I definitely appreciated and my car honestly never looked better, awesome job!

David (Ford owner) reviewed 10/3/26

John (Toyota owner) reviewed 10/3/26

Excellent job on the repairs

Raymond (RAM owner) reviewed 10/1/26

Perfection

Daniel (Toyota owner) reviewed 10/1/26

Excellent care and super fast service

Zach (Mercedes-Benz owner) reviewed 9/28/26

Super professional and very great at providing updates on my vehicle. Great team

Miao (Honda owner) reviewed 9/28/26

The service is fantastic

Fantastic job

Paul (Ford owner) reviewed 9/25/26

Janean (Ford owner) reviewed 9/24/26

Outstand work and customer service!!

All staff and serve were outstanding!

Excellent customer serivce!

John (Lexus owner) reviewed 9/24/26

If their insurance doesn’t find a place I would definitely recommend y’all.

Brought my car in to get some repairs done to the body. They originally told me it would be ready in 2 weeks but I got a call a week later saying it was ready. Overall my experience was hassle free and the repairs made to my vehicle so far look good.

Very good, the staff at gerber reached out and were very helpful. Left voicemails when I didn’t answer etc.

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Gerber Collision & Glass - Austin/N. Fm620

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Austin/N. Fm620

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,486)

1,257 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -