Gerber Collision & Glass - Austin/N. Fm620
In operation 85 years.
Gerber Collision & Glass - Austin / N FM 620 offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was completely satisfied with the work Gerber performed and also with the very professional and pleasant way I was treated by the Gerber staff. I will most certainly recommend your services to people who need to find a trustworthy and competent place to take their car. KARINA Williams
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Both J and Rhonda and everyone I spoke with was very nice. I just wanted my car fixed right the first time and I wanted to know when I would be getting it back. Especially when I had to bring it in the second time and they knew I wasn’t going to have a rental car
Repair Quality - 3.5/5.0 -
Rhonda was the BEST. A real jewel. My concerns lay in the amount of communication. I don’t feel like I knew where my car was in the process at any time even for a relatively small fix. Then when I got it back I had to take it back in because they hadn’t calibrated the cameras on my side view mirror. It was mildly inconvenient overall but for such a small fix I’m just not sure I would trust Gerber with a larger fix.
Customer Service - 4.5/5.0 -
Rhonda is a solid 10. Otherwise the level of communication was just kind of OK
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jay went out of his way to help me and make sure to update me on my car repairs. I really appreciate his hard work!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I got my car back and didn’t realize till further into my drive that my blinker was having issues. Once I was able to stop driving, I saw that my left headlight, which was taken off and re-installed as I read on the form, is not functioning. The light is supposed to be sealed air-tight and is now probably ruined from water damage. Very upset because I really liked the customer service from the office.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I greatly appreciate how communicative you guys were, especially Jay, answering all the questions and concerns I had regarding my car. Even when I got my car back, Jay helped me out with my older headlight that looked way more foggy than the other one. I greatly appreciate you guys so much, and if I ever need repairs again (fingers crossed I don’t), definitely will be seeing you guys.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were perfect. The service friendly and impeccable.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
I really appreciate all the time and effort they took on my vehicle . It's better than when I bought it.
My Experience - 5.0/5.0 -
The entire process was excellent. Great customer service and timely updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Their entire team did an excellent job!