Gerber Collision & Glass - Austin/N. Fm620

4.8 (1,458reviews)
94%
10208 N Fm 620,  Austin,  TX  78726

In operation 85 years.

Gerber Collision & Glass - Austin / N FM 620 offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,458)

Likely to Recommend

definitely

Repair Quality

looks great, communication terrific

Customer Service

Laura is the best

My Experience

Great job fast, friendly and very helpful

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Customer Service

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Repair Quality

Just was notified by factory certified technicians at Autonation Chevrolet that my vehicle is missing the condenser and radiator baffle. The quote indicated lower and upper baffles for the radiator, yet a technician had indicated these are missing. I will be taking my vehicle back to Gerber Collision once my vehicle is out of the Agency service department so that Gerber can address these issues at bo additional cost to me.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Laura and Lexi and the GC&G crew went above and beyond in this experience. I was unable to really clean my car out before my appointment due to a series of unfortunate events, and I was shocked to find my cars interior in better condition than I had left it! Y'all truly didn't have to do that, but you did (literally they cleaned the trash out of it)!!! Plus the paint and body work was just top, looks brand new!! Lexi kindly entertained my 3yr old while Laura and Enterprise took care of me. All around amazed by the professionalism. Thank you, it was more than I deserved.

My Experience

Front area has broken piece which was not there at the time I dropped my van.

Likely to Recommend

Repair Quality

Fast service good work easy to work with.

Customer Service

Good customer service

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Customer Service

Returned Clean

My Experience

Likely to Recommend

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Returned Clean

My Experience

As always, Laura, Lexi and the crew at Gerber Collision & Glass did outstanding service on my vehicle. This is an establishment that trust.

Likely to Recommend

This is my third time working with this establishment. The service has always been top class. The repairs are under warranty and I have not needed to return for further service.

Repair Quality

As usual, Laura and her crew at Gerber Collision & Glass did an outstanding service on my vehicle. They handled my case with warmth, curtesy and proficiency. My calls and enquiries were always handled promptly and information was always accurate. The repairs were completed within the expected timeframe and my vehicle operates and looks like new. Many thanks to the great folks at Gerber Collision & Glass!

Customer Service

Great and proficient service. They are very respectful of your time and concerns.

My Experience

Zach and front desk gal were very kind

My Experience

Everything was fantastic and Laura was a pleasure to work with

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Likely to Recommend

I already have.

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Returned Clean

My Experience

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My Experience

Job is excellent snd people also

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Repair Quality

Excellent quality job. Customer Service super.

Customer Service

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Customer Service

My Experience

I really liked receiving regular progress updates on my cars repairs. The team was very welcoming and professional when I picked up the vehicle and did a thorough review of the work done.

Likely to Recommend

Repair Quality

Repair work was completed on a timely basis and staff kept us informed of progress with estimated timeline for car to be ready. Staff was professional and courteous. They went over what repairs were done while we viewed the car together. I am very pleased with the level of service we received.

Customer Service

Returned Clean

My Experience

Likely to Recommend

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My Experience

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