Gerber Collision & Glass - Barrington (Il)

4.8 (226reviews)
97%
210 S Lageschulte St,  Barrington,  IL  60010

In operation 85 years.

Gerber Collision & Glass - Barrington, IL offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (226)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, clear and proactive communication, and timely repairs. Many highlighted the exceptional attention to detail, with vehicles often returned cleaner than expected, including full interior detailing. Repair quality was frequently described as making cars look brand new. Communication was a standout strength, with customers appreciating regular updates via calls, texts, and an online portal. Several customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including inconsistent communication in some cases, occasional delays due to parts availability, and isolated concerns about repair quality and follow-up on pending items.
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"Excellent quality repair, my car looks better than when I first got it!"
"... chevy bumper cover and repair looked great. ALSO, they not only washed the outside of my car but did a Full interior detail…i was shocked! I will definitely go back to this ..." Read more
"... only been one week since I received my car back, and parts are already falling apart. I am requesting immediate rework on my vehicle and reimbursement for the $350 rental ..." Read more
"... vehicle is still missing a part to be put on. Also, the buff marks on the hood are terrible. I made the Barrington store aware that this issue ..." Read more
"... stating the scheduled completion of the vehicle but when the completion date was missed there was no communication and since that time the communications have been ..." Read more
"Better communication than almost any other place I have received service that I can remember."
"Direct information was provided on all milestones."

My Experience

Great service, awesome people.

Likely to Recommend

Very pleased with their professionalism and quality of work.

Repair Quality

Gerber did a nice job for the most part. I got a call on Tuesday and Thursday with one exception which is why the score is a little lower. Clean that up and it's a 9 for sure.

Customer Service

My Experience

Excellent work and great communication during the job.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great communication

Customer Service

My Experience

Great service, explanation of process, wonderful follow through,

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great communication

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

everything was really good

Likely to Recommend

Repair Quality

everything was wonderfully

Customer Service

very good on everything

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied with the customer service, and quality of work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great quick service!

Customer Service

Returned Clean

My Experience

Everyone was kind and helpful. The car was done quickly.

Likely to Recommend

Repair Quality

They were friendly and easy to work with. The job was completely quickly and the repairs look great.

Customer Service

They reached out to me and were friendly and helpful every time.

Returned Clean

My Experience

Yordin was very sweet, informative, and helpful during our visits!!! Also, Martin is an incredibly nice man who went out of his way to make sure my 85 year old ma had water and was comfortable. Both men are fantastic employees!!!!! I will be recommending Gerber to my friends and family!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car was done very quickly and they even delivered to my house

My Experience

Great fast service as always!

Likely to Recommend

Repair Quality

Great fast service as always. Shoutout to the allstar team Yordin and Jessica, always providing excellent customer service. Highly trustworthy and will continue to recommend to my family and friends.

Customer Service

Excellent customer service

Returned Clean