Gerber Collision & Glass - Barrington (Il)

4.8 (207reviews)
97%
210 S Lageschulte St,  Barrington,  IL  60010

In operation 85 years.

Gerber Collision & Glass - Barrington, IL offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (207)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with repairs frequently described as leaving vehicles looking brand new or better than expected. The team received high marks for proactive and transparent communication, including regular calls, texts, and portal updates throughout the repair process. Timeliness was a strong highlight, with many vehicles completed ahead of schedule. Customers also appreciated the complimentary interior and exterior detailing upon pickup. A few customers noted areas for improvement directly in their feedback, including inconsistent communication at times, delays due to backordered parts or calibration scheduling, and isolated concerns about paint finish and missing components upon return.
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"Excellent quality repair, my car looks better than when I first got it!"
"... say enough. From drop off to constant follow up. Extraordinary service and workmanship. I would definitely recommend and they stand by their work! Huge thank you for ..." Read more
"... vehicle is still missing a part to be put on. Also, the buff marks on the hood are terrible. I made the Barrington store aware that this issue will need to be rectified when ..." Read more
"... scheduled completion of the vehicle but when the completion date was missed there was no communication and since that time the communications have been just as poor." Read more
"Great on going communication !! AND my car is Super Clean !! WOW !! Thank you for excellent service and repair ..." Read more
"Better communication than almost any other place I have received service that I can remember."
"Communication was excellent and I appreciate the attention to detail on parts as they first applied an aftermarket ..." Read more

My Experience

I had a wonderful experience, my vehicle looks great and there was good communication throughout the process.

My Experience

My Experience

everything was really good

My Experience

Everyone was kind and helpful. The car was done quickly.

Likely to Recommend

Repair Quality

The body work was done professionally and the car was cleaned inside and out but it took three-and-a-half weeks to get my car back.

Customer Service

Returned Clean

My Experience

I appreciated being informed about the progress and when the car would be ready. Staff was helpful and explained things to me.

Likely to Recommend

Repair Quality

Customer Service

Car looks great. .

My Experience

Great job Barrington team!

Likely to Recommend

I would definitely recommend this place.

Repair Quality

Highly satisfied with quality of work performaned and easy of communication.

Customer Service

Shop personnel are very professional and courteous.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

All service, work product and communication was first rate

Customer Service

Likely to Recommend

Repair Quality

The customer service, communication and attention to detail throughout the entire process was a great successes high recommend!

Customer Service

My Experience

Great fast service as always!

My Experience

Car looks great. It did take longer than the original estimate, but I appreciated the solid communication and updates.

Likely to Recommend

Repair Quality

Customer Service

Great communication. Very friendly staff.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service and communication.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Marty and staff are excellent, great service

Likely to Recommend

Repair Quality

Marty and his staff were great.

Customer Service

Same

Returned Clean

My Experience

Awesome customer care from your local Barrington Illinois team.