Gerber Collision & Glass - Berea

4.7 (2,588reviews)
94%
1151 W Bagley Rd,  Berea,  OH  44017

Gerber Collision & Glass - Berea offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car
Mercedes-Benz
Tesla

Reviews (2,588)

Customers say
Overall Customer Satisfaction
Customers consistently praise Gerber Collision for exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. The repair work is frequently described as flawless, with vehicles looking like new or even better than before accidents. Communication stands out as a major strength, with customers appreciating regular text updates and staff who keep them informed throughout the process. Many customers specifically mention the timeliness of repairs, often completed earlier than expected. The shop receives high recommendations from satisfied customers who trust Gerber for future repairs and refer friends and family. While some customers noted minor communication gaps or delays due to parts availability, the overall sentiment reflects strong satisfaction with both the quality of work and customer service experience.
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"Outstanding, professional service. The repair was performed efficiently and perfectly. Communication was outstanding as Gerber kept me apprised ..." Read more
"... execution of work in a timely and professional manner. Having a car accident is upsetting but having Gerber's do the work, my car looks better now than before the accident. Every phase of the repair was done with care and ..." Read more
"I am very satisfied with my car after the collision repair. It is like new. Excellent work!"
"Awesome repair shop, paint work, customer service, body guys everyone are top notch!"
"I would highly recommend Gerber for repairs! My car looks like new! Great job on the matching the paint color. And I ..." Read more
"I expected a week and it was done in 3 days. When they called to tell me the work was complete I was blown away!"
"Efficient, impressive service!"
"Vehicle was actually done a day early."
"The car looks great and done faster than estimated! Thank you so much!"
"Couldnt be more satisfied. Great people to work with. My truck was completed earlier than expected and the repair was done flawlessly! Would highly recommend Gerber!"

Likely to Recommend

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Customer Service

Returned Clean

My Experience

Parts weren’t installed right. With damage when they pried up my weather seals on my doors. Hood isn’t aligned right. Rear spoiler feels like it’s going to fall off if touched and I have plastic hanging by my rear view mirror.

My Experience

Super helpful during the collision repair and loved the texted updates! Car looked amazing!

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Repair Quality

They were amazing, super fast, very nice. would absolutely go back

Customer Service

Returned Clean

My Experience

Likely to Recommend

Car looks great

Repair Quality

Customer Service

Car looks great

Returned Clean

My Experience

Awesome business! I got car back car sooner than expected as always! Their work is unmatched perfectly paint and they align seems and gaps perfect. The customer service is top notch and whole staff from appraisers and entire staff is amazing. I’m always very happy with them.

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Returned Clean

My Experience

Great work excellent communication will be back for any needs in the future

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Repair Quality

Great work and great communication

Customer Service

My Experience

I was already at a loss, trying to find a place that could take my Tesla in right away after somebody hit my front end and side panel. Lauren and Dennis and everybody else there were amazing on working with Insurance to get them to pay for my parts and full, and they also probably authorized my car to get it done quickly! Happy I found a Tesla certified Collision Center nearby so I don’t have to go all the way down to Dublin Ohio for any Collision work. Don’t look any further if you need somewhere for your Tesla!

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Repair Quality

Gerber was a one stop shop for fixing my car back to new! Would not look any further than Gerber.

Customer Service

Returned Clean

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Repair Quality

Excellent service .

Customer Service

Returned Clean

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Repair Quality

Super helpful and pleasant staff.

Customer Service

Would recommend to my friends and family.

Returned Clean

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Returned Clean

My Experience

Couldn’t be more satisfied. Great people to work with. My truck was completed earlier than expected and the repair was done flawlessly! Would highly recommend Gerber!

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Customer Service

Herbert’s was great!! I would totally recommend them.

Likely to Recommend

I will absolutely recommend Gerber. I could not have been more pleased with this repair experience.

Repair Quality

Outstanding, professional service. The repair was performed efficiently and perfectly. Communication was outstanding as Gerber kept me apprised of the repair status. The employees at Gerber are extremely courteous. I could not be more impressed!

Customer Service

The Gerber staff is outstanding. Every individual I encountered was professional and courteous. I am truly impressed by the Gerber team!

Returned Clean

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Customer Service

Returned Clean

My Experience

I would have appreciated a bit more communication and or updates.

Likely to Recommend

Already have.

Repair Quality

Great friendly people. but were a little lacking in updates.

Customer Service

Excellent staff.

Returned Clean

My Experience

Great customer service and great work on my Honda Fit. Would definitely use them again and definitely refer others.

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Customer Service

Excellent customer service. Laurie, Dennis, and Eli were absolutely wonderful. Superb repair on my car. Would highly recommend friend & family to Gerber in Berea, Ohio.

Returned Clean

My Experience

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Customer Service