Gerber Collision & Glass - Buffalo/Delaware Ave.
Gerber Collision & Glass - Buffalo offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication!!
Likely to Recommend - 5.0/5.0 -
I would recommended all family and friends the work was done professionally as if you bought it from a dealership!
Repair Quality - 4.5/5.0 -
I Lauren was satisfied with travelers service and the service everything that was done and Colton who worked for Gerber collision shop kept me informed and prices,and the parts that needed to be replaced. The only thing I was not covered for a rental car that I didn’t realize I was not covered in my policy, so I will check with my agent! Thank you again on great coverage and service! Respectfully LaurenM.
Customer Service - 5.0/5.0 -
I was very satisfied customer service was pleasant and keeping informed and offered me coffee or water!
My Experience - 5.0/5.0 -
They were extremely polite and professional. They kept me updated on the progress of my car with texts. They even finished a day early!
Likely to Recommend - 5.0/5.0 -
Convenient location and great service.
Repair Quality - 5.0/5.0 -
They kept me updated on the progress of my car and were even finished a day early.
Customer Service - 5.0/5.0 -
Everyone was extremely polite and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your service was excellent!
Customer Service - 5.0/5.0 -
The representative was a pleasure to work with.
Returned Clean
My Experience - 5.0/5.0 -
Very happy with repair “experience”. Every one I encountered was so courteous and professional. I’m sure my car feels the same way!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Time will tell, I have no way to evaluate the repairs other than the appearance. Assume they are excellent.
Customer Service - 4.5/5.0 -
I'm pretty sure I've already completed this survey!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service. The staff kept me updated on the progress of my car, and they were very transparent about the repairs needed and the time it would take. Would recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0 -
Very
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
communication open. They always let me know what was going to happen next
My Experience - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very pleasant and helpful. I loved getting the updates on the progress of the repairs. It was a great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work with
Customer Service - 5.0/5.0 -
They were in communication with me almost daily to keep me informed and finishedthe repairs ahead of estimate
My Experience - 5.0/5.0 -
We are totally satisfied with the collision work and the length of time it took. The customer service from start to finish was excellent! Our thanks to Charlene, Mike, and the crew that made this a positive experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All the staff was very friendly they kept me updated on my car repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The employees were very friendly and helpful.
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
If you have good intentions, you will succeed.