Gerber Collision & Glass - Buffalo/Hertel Ave.
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Buffalo offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were so nice and helpful beyond what was needed. After having my car broken into I was a bit dazed but they made everything so easy
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
The collision repair specialists did a great job with the damages that I needed repaired, but all of a sudden my breaks need to be changed and are now making very loud noises.....when I brought my vehicle in my brakes where fine. But now they need to be replaced.....how is that? Also, while inspecting my vehicle further when I got home, I discovered some new scratches on my drivers ide door that had not been there prior to me dropping my vehicle off. The professionalism of the front desk employees was outstanding and very informative. I just wish the mechanics had been more careful with my vehicle overall.
Customer Service - 3.0/5.0 -
The collision repair specialists did a great job with the damages that I needed repaired, but all of a sudden my breaks need to be changed and are now making very loud noises.....when I brought my vehicle in my brakes where fine. But now they need to be replaced.....how is that? Also, while inspecting my vehicle further when I got home, I discovered some new scratches on my drivers ide door that had not been there prior to me dropping my vehicle off. The professionalism of the front desk employees was outstanding and very informative. I just wish the mechanics had been more careful with my vehicle overall.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly service.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with GERBER. My car looks news now.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
I only used you because geico kind of necessitated it. how late the car was was pretty unacceptable.
Repair Quality - 3.5/5.0 -
appreciated the cleaning, but there was glass in my personal items, repair was good, but it took a week longer than anticipated which was extremely, extremely inconvenient and kept me from being able to do my job and go to school due to all of the items that were in my car
Customer Service - 4.5/5.0 -
the woman i spoke to in the phone was always decent. they were receptive to my concerns when I picked my keys up
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lisa was great and should be commended.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Came away feeling really poorly about the whole experience
Repair Quality - 0.5/5.0 -
Got strong along with 5 different ready dates. Took two weeks to get my car back.
Customer Service - 0.5/5.0 -
Gavr me a $50 gas vard for my troubles and told me I could have had a rental the whole time. Little late for that.
Returned Clean
My Experience - 5.0/5.0 -
Great Work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job. They were all professionals and I will make mention of it to friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looked great walking up to it, but looked even better once I opened the door! Cleaning the inside of my car went above and beyond the reason for bringing my car to Gerber Collision & Glass.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have taking my car here twice in the past year and both times the service has been above and beyond . It’s not just the speed and efficiency either . The people who work in the front are some of the most polite and friendly people I’ve met.
My Experience - 5.0/5.0 -
Good communication throughout. Well done repairs