Gerber Collision & Glass - Burien

4.8 (1,831reviews)
97%
801 SW 148th St,  Burien,  WA  98166

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Burien offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,831)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for professional, friendly, and welcoming service throughout the repair process. Communication was a standout highlight, with customers appreciating regular text and phone updates that kept them informed at every stage. Many customers were pleasantly surprised when their vehicles were completed ahead of schedule. Bonus touches like thorough interior and exterior cleaning were frequently mentioned as exceeding expectations. A few customers noted areas for improvement, including inconsistent proactive updates, occasional delays not always communicated promptly, and isolated instances of front-desk interactions that felt unwelcoming. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
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"Gerber did an incredible job. They were exceptionally professional, fast, and had great communication! They made the entire process seamless. Highly recommend!"
"... had a really smashed in door and these guys did a superb job making it look like brand new. In fact, I thought it WAS a brand new door. It looks ..." Read more
"Professional service, great communication, job was was done quickly and correctly. Not not was a quality job they went and beyond cleaning ..." Read more
"Its like the collision never even happened. The work was done so professionally and cleanly. It looks absolutely perfect."

My Experience

From the moment I dropped off my car to the moment I picked it up I felt like it was in professional hands. I was treated very well, everything explained to me in detail. Great job. 10/10 would recommend

Likely to Recommend

Repair Quality

Great professional service.

Customer Service

Same

Returned Clean

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My Experience

Repair was fast and quality was great. I want to thank everyone who helped fix my car. Hopefully I don’t get in another accident but I if I did I would love to come back to this shop.

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Thank you

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Techs and reps were all great. I just didn’t get referral info on fixing a door dent tech had said he’d get emailed to me.

Returned Clean

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Customer Service

Adrian and team at the Burien location are the best. Extremely professional, kind and helpful !

My Experience

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Repair Quality

Courteous, fast, and friend!!

Customer Service

Returned Clean

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My Experience

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Excellent customer service. Vehicle was ready when promised.

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Returned Clean

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Great work great communication!

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Wonderful service and customer service

My Experience

Convenient, faster than expected and good coordination with Enterprise

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My Experience

Beautiful job! I love my car and was distressed by the hit and run damage. She looks good as new! Thank you Gerber Team!

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Quality work, professional staff.

Repair Quality

Gerber did a great job in a timely and professional manner. You would never know the left side of my Crosstrek was damaged.

Customer Service

Professional, kind and knowledgeable staff.

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Great work team!

Repair Quality

Adrian was awesome-- professional and personable; a great communicator and listener. The front-office team was professional and courteous. I placed my auto repair needs in great hands. Thank you!

Customer Service

As previously stated, the professionalism and communication were outstanding.

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Returned Clean

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Yes I would 100% recommend this to family because of how well I and my car was treated

Repair Quality

I had a great experience with this company. They updated me frequently on the progress of my car and they were very punctual too, I was told my car would be fixed in exactly 11 days and thats just what happened so overall I loved my time and would definitely recommend

Customer Service

Wonderful customer service, everyone was very welcoming and kind

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Customer Service

Returned Clean