Gerber Collision & Glass - Burien

4.8 (1,838reviews)
97%
801 SW 148th St,  Burien,  WA  98166

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Burien offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,838)

My Experience

The sales staff were extremely helpful and efficient, they even scheduled an alignment.

Likely to Recommend

The shop did everything we talked about timely. Very good work.

Repair Quality

Customer Service

My Experience

thank u

Likely to Recommend

Repair Quality

overall all went well

Customer Service

My Experience

Excellent service. Cordial treatment, respectful, all employees I talked to. Informative from begining to end, great follow up. Awesome deliver

Likely to Recommend

Repair Quality

Excellent Job from start to finish

Customer Service

Attentive, informative, great communication tools

My Experience

Clear explanation from Carla , vehicle completed as promised .everyone was polite and communicated in a timely fashion. Adrian provided a thorough explain of work completed . An amazing example patience , not like I imagined.

Likely to Recommend

No doubts total satisfaction

Repair Quality

professional concise great communication

Customer Service

Amazing, Carla and Adrian were great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair work was beautiful and the interior of my car was fantastic! The reason I gave Gerber an 8 was because of the communication about extended time on the job, having to wait for parts on 2 different days and the fact that the paint guy was not there on Thursday or Friday. I understand things change, parts break, etc., but being kept informed would have really worked for me.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Excellent work as always.

My Experience

Gerber did an incredible job. They were exceptionally professional, fast, and had great communication! They made the entire process seamless. Highly recommend!

Likely to Recommend

We will definitely recommend Gerber Collision and Glass to friends and family.

Repair Quality

We are completely satisfied with the quality of the repair on our car by Gerber Collision and Glass.

Customer Service

Gerber Collision and Glass staff were attentive, friendly and communicative.

Returned Clean

My Experience

The regular updates and great communication was the best I’ve ever had at any auto collision or repair shop

Likely to Recommend

Repair Quality

The communication was amazing and my car was completed ahead of schedule!

Customer Service

Returned Clean

My Experience

Likely to Recommend

I picked it up when the estimated time was given. So I think they were not quite ready for me to pick it up.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everyone was polite, respectful and professional

My Experience

Very good and fast,thanks

My Experience

The staff’s customer service was great. I appreciated Adrian’s concern for my satisfaction and to be sure to let him know if I had any concerns later. Thank you for cleaning my car inside and out. I certainly will recommend your company.

Likely to Recommend

I also would come back if the need should arise.

Repair Quality

Completely satisfied with everyone and everything.

Customer Service

Great Customer Service.

Returned Clean

My Experience

Gerber has done 2 repairs for me & Both were perfect. A good auto-body shop.

Likely to Recommend

Repair Quality

As usual, the job was completed perfectly. My car looked as good as when it was new...

Customer Service

I was kept informed of progress at all times. Your computer messages, however, need to be tweaked to more accurately reflect the predicted finish of the repair process.

Returned Clean

Likely to Recommend

Repair Quality

Car done on time, looks good, has lifetime warranty on the work done.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Beautiful repairs! Would never know it was in an accident!

Customer Service