Gerber Collision & Glass - Chandler
In operation 85 years, 9 years at this location.
Gerber Collision & Glass - Chandler offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
There are still issues with the car. Several of the panels do not fit together like new condition. The car is barely a year old and I don't think this is acceptable. There are also a few noticeable knocks and a whirring/whining noise when driving at 45+ MPH. This was not present before the accident and I will be requesting it also be repaired. We have only driven the car a few times since the repair was complete and will continue to monitor for any other issues.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff were extremely courteous and professional. Having an accident and not having my car was an unpleasant experience but I felt like the Brighton staff was working hard to get us reunited. I appreciated the SMS updates so that I knew progress was being made. The end result was fantastic. I feel like I have a new car. The workmanship is truly impressive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
The car is still making a noise in the rear, possibly the muffler. The noise is worse now than it was done before it was fixed. The car was not ready on time and was promised three different times. We had to seek out the reasons why it wasn't ready each time it was promised. The scratches that occurred on the tailgate during the accident are still on the vehicle. I'm very upset the vehicle was not fixed in its entirety the first time and am not looking forward to being another week without a vehicle. My husband said that one individual apologized for the inconvenience.
My Experience - 5.0/5.0 -
Your process was flawless. Mike was great and was really helpful. I liked the text updates. I would bring my car back if I ever need anything done. Thanks!!
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely! We were very satisfied with the experience. Thank you!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome experience. Turing in the rental car and paying my deductible was good, but the guy was kinda dead-pan. It was a Sayurday at 11:30 so he probably wanted outta there...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good customer service from Derrick at Geico, Michael at Brighton, Charles at Enterprise and the office personnel. Brighton always does a great job and will definitely recommend them to others.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike was exceptional. I loved all the staff
Customer Service - 5.0/5.0 -
Mike was amazing and very professional!