Gerber Collision & Glass - Charlotte/Wilkinson Bd.
In operation 81 years, 11 years at this location.
Gerber Collision & Glass - Charlotte offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
very good service.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
People not very friendly and I had to go 3 times to get my car and when I went to get my car the 3 time, no one was in the office until 7:50. I own my own business and you cost me at least $500.00 to get my car repaired. I would not recommend you to any of my friends and I have called the insurance company and let them know not to use you.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 0.5/5.0 -
The people in the office did seem to know what they were doing. I had to wait 20 mins. on the last day to pick up my car beacause there was no one in the office until 7:50.
Returned Clean
Likely to Recommend - 1.5/5.0 -
Need to improve estimates to reflect what you promise, don't over promise what you can do for less
Repair Quality - 1.5/5.0 -
General estimate was $600 dollars lower then Final estimate sent to Insurance Company. Then the final bill was $375 higher than that.
Customer Service - 3.0/5.0 -
they were very polite
Returned Clean
My Experience - 5.0/5.0 -
Great customer service from start to finish. I noticed a small issue with my window and it was fixed right away without any complaints. The repairman even came out and explained what the issue was and let me know what he did to fix. Everyone was very friendly and helpful.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication, really fast service. Thanks again!