Gerber Collision & Glass - Chicago/Halsted St.
Gerber Collision & Glass - Chicago/Halsted St Stoffers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rebecca and the team did wonderful. Thank you!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Did a great job and great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can’t tell the vehicle was in collision
Customer Service - 5.0/5.0 -
Fast and great communication for updates, friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service!
Customer Service - 5.0/5.0 -
A+A+A+
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rebecca was very helpful and kept me up to date on the timing of car repair. Car looks fantastic. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Employees were nice and approachable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire process was well executed
Customer Service - 5.0/5.0 -
Everyone i interacted with were exceptional
Returned Clean
My Experience - 5.0/5.0 -
Car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car repair looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I feel Gerber can be trusted to deliver quality even though they were a little lax this time about staying in touch during the process.
Repair Quality - 4.5/5.0 -
The car looks very good but I always allow a bit of time to be sure; but as far as I can tell it's a very good and thorough job.
Customer Service - 5.0/5.0 -
Always very pleasant, accomodating, and knowledgeable.
My Experience - 5.0/5.0 -
Team and repairs were excellent!
My Experience - 5.0/5.0 -
I was very impressed with the streamlined approach between my insurance company and Gerber. The team was very thorough, communicative and really professional. I highly recommend this shop!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
See previous comments
Repair Quality - 2.5/5.0 -
Original damage was corrected adequately. I was promised some other unrelated scratches would be touched up. The location of these scratches were reviewed with the intake agent and noted. When I received the car after nearly 2 weeks, only one of these scratches was treated. An employee was brought in with a small bottle of touchup paint and very quickly slapped it on the other spots, which took about five minutes. The quality of that rushed and hasty touchup work was absolutely suboptimal.