Gerber Collision & Glass - Chicago/Halsted St.

4.8 (11,860reviews)
97%
3425 N Halsted St,  Chicago,  IL  60657

Gerber Collision & Glass - Chicago/Halsted St Stoffers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (11,860)

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My Experience

I couldn’t recommend the team at Gerber enough! I was involved in a not-at-fault accident and the driver’s insurance recommended me to Gerber. They were super communicative and worked directly with State Farm so I didn’t have to facilitate much. The team members I interacted with were kind and helpful with both my car and answering questions about my rental car plus the entire insurance process. I hope I won’t have to be back but if I were to need help again, I know I’d be in good hands.

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Customer Service

The team at Gerber was great! They answered questions about the rental car through the insurance company, and even worked with me on holding my vehicle an extra day while I was traveling for work

Returned Clean

My Experience

Gerber has done quality work for me for all my repairs over the years. These current repairs were done well and Gerber kept me informed on the progress of the repairs.

Likely to Recommend

Thank you!

Repair Quality

Everything went well with my repair. I will continue to use Gerber for any collision repairs.

Customer Service

There were sufficient updates on the status for my car.

Returned Clean

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Repair Quality

Overall, repair quality is decent. Some minor alignment issues with various borders. Was not communicated ahead of time on additional repairs to allow for approval. Was not made known on additional cost until services had already been rendered.

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My Experience

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Quick to get estimate, they kept me up to date during repairs, allowed me me to keep my car at the shop after repairs until I returned home.

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My Experience

Everyone was very pleasant, responsive, and kept me up to date with repair process etc. Vincent (estimator) was very helpful and great to work with as my point person. I picked up my Jeep today after it took front end damage from a tree falling from a recent storm. The finished work looks great and performed in a timely manner. Thanks, Gerber!

Likely to Recommend

Repair Quality

My Jeep was damaged from a fallen tree branch that rolled into the front end during a storm and punctured the bumper, headlights, fender, hood. I selected Gerber for the repair through my insurance and it was my first time working with Gerber. The team at the Lincoln Park location was great! Special props to the estimator Vincent for the great communication and professional support through the process. He kept me in the loop during the entire process and patiently answered all my questions, concerns, etc. My Jeep was fixed within 10 days and it looks brand new. Thanks, Gerber team!

Customer Service

The repair shop was verry, very good. There was a slight hiccup with a tire issue that occurred while my Jeep was in their possession but we were able to work though it.

Returned Clean

My Experience

The repairs were completed thoroughly and quickly. I would have liked more updates along the way. When we dropped the car off, the receptionist indicated updates were sent out in Tuesdays and Thursdays. That was on Tuesday, June 30th. Didn’t hear anything again until Thursday, July 9th when the car was ready for pick up. This is overall minor feedback! From the beginning of the process until I picked up the car, everyone was friendly and quick! I have used Gerber several times and always had a positive experience with you!

My Experience

Rebecca was marvelous to work with and she made this whole experience easy. I will highly recommend Gerber collision and auto do anybody I know that needs body or glass work done

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would highlu recommend

Repair Quality

excellant

Customer Service

the staff, especially Rebecca went above and beyond to help me

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They do great work and keep you updated almost daily

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My Experience

A complete repair was not made

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Returned Clean

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Repair Quality

It was great working with Gerber, I appreciate the great job that Nawroz Ali Jafari have done.

Customer Service

Returned Clean