Gerber Collision & Glass - Chicago/Halsted St.
Gerber Collision & Glass - Chicago/Halsted St Stoffers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I was running late & I appreciate that they were willing to stay past closing for me to be able to pick up my car.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Even did some unrelated cosmetic work for free . Also did all work in one day!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very satisfied with your great work and the drive of my vehicle is very smooth. My Chevy Equinox feels and looks like a brand new suv. Thanks for all the great work you all did for me, the Shippey Family.
My Experience - 5.0/5.0 -
I had an AMAZING experience with Gerber. They went over and above to make sure I was more than 100% satisfied. Still can't believe they buffed and painted my back bumper for free. Wow. Will never go anywhere for my car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chase was awesome! Very helpful, accommodating; excellent customer service and friendly! Thanks a bunch!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tom was on top of everything! Excellent service!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
This was our first time using Gerber through an insurance claim and we were very pleased with the speed and ease with which everything was handled. The only negative was that the Enterprise rental car person was not always at Gerber so I had to call a couple tines to make sure sometime would be there when I dropped my car off for service. I would recommend Gerber to other people.
My Experience - 5.0/5.0 -
You obviously care about customer satisfaction. Chase was courteous, articulate and accommodating. From start to finish my experience with Gerber exceeded expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
They were not honest and made me work too hard for them to fully fix the car. They lost my trust so I will not be recommending them.
Repair Quality - 1.0/5.0
Customer Service - 3.5/5.0
My Experience - 0.0/5.0 -
You estimated 2 days. It took 5. I wasn't kept informed. Today when I picked it up there was a half eaten candy bar on the seat. The work looks great. The people were nice but it would've been nice to be told why it took 3 days longer than promised.
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Excellent, although there was a miscommunication about what paperwork I needed to sign to collect my vehicle after-hours