Gerber Collision & Glass - Chicago/Irving Park Rd.

My Experience - 5.0/5.0 -

I personally wanna think everyone for their help and for really taking good care of me the general manager is The Best all the employees are very nice very friendly and very hospitable gonna

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Quality communication

Likely to Recommend - 5.0/5.0 -

Definitely recommend to my friends and family

Repair Quality - 5.0/5.0 -

Thank you so much you guys did awesome job on my Lexus 2013 I will recommend you to my friends and family

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Justin was great about setting expextations and nailed it on turn around time. Repairs look great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Justin and the team were great to work with. Very quick and finished the work right on time.

Customer Service - 5.0/5.0 -

See prior statement

My Experience - 5.0/5.0 -

work well done .

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

My vehicle was returned to me after two months for a simple repair and I’m still not satisfied due to the fact that the paint job looks horrible, and my bumper is not aligned correctly and the customer service of the manager and one of your agents was very poorly definitely wouldn’t recommend That Car location.

Likely to Recommend - 5.0/5.0 -

I was nervous about getting taken advantage of since I have not dealt with repairs before, but it was a good experience and I recommend them and would return again.

Repair Quality - 5.0/5.0 -

Great service, kept me updated and did excellent work

Customer Service - 5.0/5.0 -

Professional and efficient service, and they are all very nice.

My Experience - 5.0/5.0 -

Staff is very courteous and professional. The work they did was impeccable. Highly recommended.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The Nissan looks great, Amazing work, and very professional! Yvonne, Justin, Carlos and Ron did an excellent job—friendly, efficient, and clearly experienced. I highly recommend their services.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was helpful. Quick and easy.

Customer Service - 5.0/5.0 -

They were wonderful

My Experience - 5.0/5.0 -

EVERYONE WAS SO FRIENDLY AND VERY RESPECTFUL DIANNE

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work thank you very much

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

The front bumper is darker than the truck. In the sunlight, the bumper does not have the beautiful purple color like the rest of the vehicle. The color looks more black than SANGRIA, the actual color of the truck. I was not aware that your shop mixed colors as opposed to purchasing the actual color from the dealership. Also, the bumper looks dull making it extremely noticeable that body work was done, as you compare it to the front of the truck. If you were not able to get the exact color, I would have wanted to know that in order to make a more informed decision. The color of the truck is why I purchased it.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fantastic customer service overall. One small criticism. I had to wait twenty minutes when I went to pick up the car

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0