Gerber Collision & Glass - Chicago/Irving Park Rd.

Likely to Recommend - 0.5/5.0 -

Would not recommend this shop to anyone.

Repair Quality - 0.5/5.0 -

The entire experience was horrible. They did a terrible job on my paint and put after scratched up after market wheel molding on my car as a replacement. The paint was rough like the outside of an orange. You can see where they taped it off where they painted it. There are white marked around the top and wheel molding without any paint there. They sanded and gas cap and left it like that. My car was dirty in the inside where they worked. Glue was spilled all over the back where they re-installed the rubber seal in the back hatch. This shop is incompetent and the repair work is beyond terrible. I now have to go to another shop to fix their mess. I do not recommend this place to anyone.

Customer Service - 0.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great work and great service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great job

Returned Clean

My Experience - 5.0/5.0 -

Hello, Job well done! Thank you for all the updates via text or calls!

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Return customer

Repair Quality - 5.0/5.0 -

Excellent repair

Customer Service - 5.0/5.0 -

Attentive and respectful about what I wanted for the repair.

Returned Clean

My Experience - 5.0/5.0 -

Gerber was excellent. They have great customer service and explain the services well. We were very satisfied with the repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service! Our car was repaired timely and looks great.

Customer Service - 5.0/5.0 -

The employees are very helpful. They explain everything and help you understand the repair, costs, and timeframe.

Returned Clean

My Experience - 5.0/5.0 -

Thank you for the thorough communication Niki Madison-Woodburn

My Experience - 5.0/5.0 -

Very helpful, friendly , great customer service and work. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The staff showed excellent customer service. I was very satisfied with the work done on the car. Thank you

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

My Jeep was in a bad situation when I brought it in the shop but the crew did an amazing job , updating me along the way I am very happy with the way everything turn out. This is a small shop but a good one and I will definitely be recommending them to friends and family. Management here is top notch with great customer service. I appreciate all the hard work. Thanks Gerber collision

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Good Work Like New

Repair Quality - 5.0/5.0 -

Good Service,Highly Recommend,Job Well Done, In A Short Period. Drop Vehicle Off Wednesday Pick Vehicle Up The Following Week On A Wednesday. You Will Not Be Disappointed. Thanks Gerber Collision & Glass.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Kept you updated..Friendly and QUALITY work....Glad to have them in the neighborhood

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They made this transaction very Smooth and Easy ...

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service, fast and very professional

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you for fixing my car back to normal. And not just fixing but also did a deep cleaning inside and outside. I really appreciate it. You guys are the best.

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 2.5/5.0 -

Car came back with 4 dashboard lights on and the check engine light

Returned Clean

My Experience - 5.0/5.0