Gerber Collision & Glass - Chicago/Western Ave.

4.7 (2,474reviews)

93%

(773) 761-6454

6440 N Western Ave, Chicago, IL 60645

93%

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6440 N Western Ave
Chicago, IL 60645

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About Gerber Collision & Glass - Chicago/Western Ave.

See Photos

6440 N Western Ave
Chicago, IL 60645

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Chicago/Western Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Hyundai

I-Car

Kia

Nissan

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Website

Reviews (2,474)

Sort By:
Newest
Rating

2,155 Customers Rated

5 Stars

74.8% Complete

(1851)
4 Stars

7.6% Complete

(189)
3 Stars

1.6% Complete

(39)
2 Stars

0.9% Complete

(23)
1 Star

0.6% Complete

(16)
< 1 Star

1.5% Complete

(37)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked showroom-new upon return. The team received strong recognition for professionalism, friendliness, and thorough explanations of the repair process. Timely delivery was a frequent highlight, with numerous customers reporting their cars were completed ahead of schedule. Regular status updates via text and phone were appreciated for keeping customers informed and at ease. A few customers noted areas for improvement, including communication gaps during longer repairs, occasional incomplete work requiring return visits, and delays beyond originally promised timelines. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

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Service Quality

"Outstanding job! My Toyota looks showroom new. The repair quality was excellent, the staff was professional, and the entire process was smooth. Very satisfied ..." Read more

"... is phenomenal. The staff is exceptionally kind and the service is excellent! I am very grateful for the hard work theyve done on my vehicle." Read more

"... As a female, it made the process more enjoyable. Everyone was detailed, friendly, and great communicators. They made dealing with my insurance so much easier ..." Read more

"... experience. Repaired the car quickly and expertly, cannot tell where the repair was made. They returned my car, clean both outside and inside. Will highly recommend ..." Read more

"Gerber did an excellent job on the bodywork my car sorely needed. The 2014 Cruze came out of their shop looking almost ..." Read more

Service Quality

Service Quality

"Outstanding job! My Toyota looks showroom new. The repair quality was excellent, the staff was professional, and the entire process was smooth. Very satisfied ..." Read more

"... is phenomenal. The staff is exceptionally kind and the service is excellent! I am very grateful for the hard work theyve done on my vehicle." Read more

"... As a female, it made the process more enjoyable. Everyone was detailed, friendly, and great communicators. They made dealing with my insurance so much easier ..." Read more

"... experience. Repaired the car quickly and expertly, cannot tell where the repair was made. They returned my car, clean both outside and inside. Will highly recommend ..." Read more

"Gerber did an excellent job on the bodywork my car sorely needed. The 2014 Cruze came out of their shop looking almost ..." Read more

Kaniz (Mazda owner) reviewed 8/28/26

Walter (Buick owner) reviewed 8/27/26

Great staff and very knowledgeable.

Arturo (Honda owner) reviewed 8/27/26

I was almost completely satisfied. I've been very busy and need my car. But why wasn't the sensor cover added to the front grill of the car? Or is it not needed? It had it before my incident.

Ahshana (Nissan owner) reviewed 8/27/26

Very good service and people are so nice

Good

Very good service

Good service

Robin (Volkswagen owner) reviewed 8/26/26

Lisa (Hyundai owner) reviewed 8/26/26

Everyone was so friendly and efficient

I would for sure recommend this shop

Everyone was so nice and the repair was so smooth

They were all so nice and polite

Daniel (Ford owner) reviewed 8/24/26

I’m very pleased with the work you did to repair my car. Job well done by your staff.

Rachel (Honda owner) reviewed 8/24/26

Cesar (Ford owner) reviewed 8/23/26

Professional, expertise and constant communication are the most valuable items where gerber excel.

Blen (Toyota owner) reviewed 8/21/26

I had excellent service at Gerber on Chicago/Western Ave. A special thank you to Syed Sajjad for his excellent customer service and for going above and beyond. My car looks new again. Thank you so much and I really appreciate his entire team also. 🙏🏽

Elieze (Toyota owner) reviewed 8/20/26

100% recommended.

The best.

Really good services

Melissa (Honda owner) reviewed 8/20/26

Brallon (Ford owner) reviewed 8/19/26

i really liked how nice and caring they are, quick with the job too i recommend👍

Eli (Volvo owner) reviewed 8/18/26

Finished faster and less expensive than originally estimated

Great communication

Langdon (Honda owner) reviewed 8/17/26

Laurene (Toyota owner) reviewed 8/17/26

Gerber is the place to go to!!

Excellent repairs..

All office administrators., customer service , Personnel claim adjusters mechanics.. top of the line. Organized, concerned, acknowledgeable and attentive .

Lia (Ford owner) reviewed 8/17/26

Great customer service. Work was well done.

Kelly (Chrysler owner) reviewed 8/17/26

Lisa (Volkswagen owner) reviewed 8/17/26

The help is outstanding

The woman that I spoke with had the best attitude

Joseph (Toyota owner) reviewed 8/17/26

Very smooth process - thanks!

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Gerber Collision & Glass - Chicago/Western Ave.

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Chicago/Western Ave.

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,474)

2,155 Customers Rated

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0 -

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 5.0/5.0