Gerber Collision & Glass - Chicago/Western Ave.

My Experience - 5.0/5.0 -

Car looks like new; courteous service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great repair work my car was ready on time,of service.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Workmanship is excellent

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 2.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job. Can't tell anything happened to the vehicle. Thanks

Customer Service - 5.0/5.0 -

Prompt and courteous people.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 3.0/5.0 -

Communication was poor. Even though staff verified my correct info, I didn’t get texts or calls.

Customer Service - 3.0/5.0 -

Service was polite but like I said, communication was poor. My car took two week for repair.

My Experience - 5.0/5.0 -

My car was fixed much sooner than expected. The staff/team were so helpful & friendly. I couldn’t have asked for better service. Thank you!

Likely to Recommend - 5.0/5.0 -

I will absolutely be referring everyone to Gerber & also plan to leave a glowing Yelp review!

Repair Quality - 5.0/5.0 -

I LOVED Gerber! The staff were amazing & Omer (the estimator) went above & beyond. My vehicle was ready quickly & looked fantastic.

Customer Service - 5.0/5.0 -

I couldn’t have asked for better service. They were wonderful in explaining the process & empathetic.

My Experience - 5.0/5.0 -

Gerber did a great job communicating with me throughout the entire process. When I initially drove my car away from Gerber, I noticed some rattling from my engine, so I brought it back. They were able to identify and fully repair the issue in less than 10 minutes. The level of communication, skill, and integrity means that I’ll be returning to this location for any future repairs or part replacements I may need!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you for your work! Excellent work, and a big thank you to Mr. Omar, too. From pickup to return, he was always polite, tactful, and friendly. The work was done well. Good luck to you and your team.

Customer Service - 5.0/5.0 -

Very pleased.

My Experience - 5.0/5.0 -

Responsive, good communication

My Experience - 5.0/5.0 -

You made the whole process very easy and everyone was fantastic to work with!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone did a great job!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The work was done well and in a timely manner.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Work was done well and at a time for my convenience

Customer Service - 5.0/5.0 -

Very efficient and positive

Returned Clean

My Experience - 5.0/5.0 -

Great service. Took the time to explain the process to me, as it was my first time having a collision repair. Fast turn around (in my case), and they even cleaned and detailed my car, which was unexpected. Absolutely would bring my car to this location again, if anything else happened.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0