Gerber Collision & Glass - Chicago/Western Ave.

4.7 (2,479reviews)
93%
6440 N Western Ave,  Chicago,  IL  60645

Gerber Collision & Glass - Chicago/Western Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Hyundai
I-Car
Kia
Nissan

Reviews (2,479)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

After my estimate I was told to drop my S7 to your Glenview Il location where I have brought all my cars in the past. I was told the repair would take 7-10 days. I then received a call that Glenview was sending the car to your Western Ave shop. I received a call yesterday 11/20 that the car was finished after 20 days in your shop! I’m sure there is a good reason for the delay, and I was looking forward to getting my near perfect 2013 S7 back. THEN I got a call the car had been TOTALED on its way back to Glenview. Thankfully your employees in my car was not injured seriously. I received a call from your manager Sam Ripes who could not have been nicer about explaining the situation. I am now awaiting the next steps on what Gerber’s corporate decision will be for replacing my vehicle.

My Experience

The car looks great. I also appreciate the help in plugging up a flat tire. Rebecca was very helpful. I would definitely recommend Gerber.

Likely to Recommend

My father also recommended the shop in the south side

Repair Quality

Customer Service

My Experience

Melissa was an excellent customer service representative that went the extra mile to communicate with us how the repair was going. The mechanic also was there at the time of my pick up and I appreciated his input on what he did. I will definitely recommend a Gerber and the future.

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Returned Clean

My Experience

It was better to give car wash before the car was fix.

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My Experience

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Returned Clean

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My Experience

You guys did an excellent job with my car and Rebecca was a wonderful person I really appreciate all the work that was put into it thank you very much

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My Experience

Great customer service

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My Experience

Best place to go and they were really helpful and the job was done really quickly.

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Repair Quality

Best place to go to. Easy and fast repair.

Customer Service

Fast and easy service friendly people and helping and supporting

Returned Clean

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My Experience

I appreciate you guys for fixing my car . I like how I had updates and my car looked as good as new.

My Experience

Your team was great. I had to travel for business and Derek arranged to have my car delivered to me when I returned. The entire process was easier than ever. Thank you for great quality work and service.

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Repair Quality

My car looks good as new.

Customer Service

I was out of town when my repair was completed. Derek arranged to have my car delivered to my home when I returned.

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My Experience

Very professional, easy to work with and quick, high-quality work.

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Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean