Gerber Collision & Glass - Chicago/Western Ave.

4.7 (2,475reviews)
93%
6440 N Western Ave,  Chicago,  IL  60645

Gerber Collision & Glass - Chicago/Western Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Hyundai
I-Car
Kia
Nissan

Reviews (2,475)

My Experience

I was satisfied with the services they done on my car.

Likely to Recommend

All good

Repair Quality

All good

Customer Service

All good

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Such a beautiful job—done early, and the car looks just as it did before the crash. Thank you so so much!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Very good job

My Experience

Excellent

Likely to Recommend

We have used Gerber in Skokie for glass replacement, but I will not be recommending Gerber on Western for accident repairs.

Repair Quality

I never received an estimate. When I came to pick up the car, nobody had washed it and there were grease paint markings all over it. I had to back the car out of the lot into the alley as nobody could bring it around for me. Then, about 2 weeks later when I tried to use the air conditioning, it blew only warm air. I took the car to my mechanic, who found absolutely zero freon in the air conditioning. It has now been recharged and I expect Travelers to reimburse me for that expense.

Customer Service

This was more mixed. Some of the people I dealt with were helpful and some were not.

Likely to Recommend

Excellent service

Repair Quality

This was the second time I used your services and I could not be happier

Customer Service

I called several times about my car and everyone was very helpful and positive

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They even fixed an issues with the first work they did.

Repair Quality

Never know there was work done.

Customer Service

Crystal was great to work with.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciated the genuine support of everyone I met when I was there, the help I got in setting up a rental, and how quick and beautifully the repairs were done. Thank you for being so kind and helpful in getting my car fixed and back to me in a timely manner!

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

My Experience

Great work and a very caring staff.

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Repair Quality

Customer Service

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Repair Quality

Whole team was great!

Customer Service

Great Job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Friendly staff! Job was professionally done. 👍

Likely to Recommend

Repair Quality

Customer Service