Gerber Collision & Glass - Chicago/Western Ave.
Gerber Collision & Glass - Chicago/Western Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Staff is super friendly and down to earth. Ivan and his team had my car ready sooner than I anticipated. This is the second car Gerber has worked on for me and I once again am pleased.
My Experience - 5.0/5.0 -
I truly appreciated all of the constant up to date notifications. Feels good be always notified.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repair and even better customer service. Very happy with the process and how everything was handled.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional and on time. Thanks you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, communication, on time delivery. The insurance pay for it so I don't know about pricing. Thank you.
Customer Service - 5.0/5.0 -
Great communication about the status, and service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ivan assisted me upon my return to pick up the vehicle. My vehicle was very clean and smelled really nice.
My Experience - 5.0/5.0 -
The young man, Ivan, who assisted me is an asset to your organization. I recommend that you “graduate“ him from new employee status to someone you want to keep around for a long time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Oscar was great. Very easy to reach and talk to. Work was done quickly
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ivan was completely helpful throughout the entire and kept me updated very frequently with full details of what was happening with my vehicle and his team were able to get my vehicle back to me in a very timely manner, I am extremely pleased with the entire process and experience I had with Gerber collision!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service from everyone at the shop including Ivan who was excellent in keeping me updated on every step of the repair process and was even more excited when my vehicle was returned to me washed and clean
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'm very satisfied with every step of the process to get my vehicle repaired. Everyone was professional, personable, prompt and communicated well with me. The car was returned with a great carwash. Nice touch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm a repeat customer by no fault of my own and the service at Gerber on Western has been awesome by past experiences. Ivan explained in detail what the whole repair process would be like including a time frame. Thanks Gerber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and timely repairs.
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
My Experience - 5.0/5.0 -
Great communication. Speedy repair